Vice President and Senior Operations Manager @ (October 2012 - November 2013)
Vice President and Mortgage Servicing Unit Manager I @ (June 2011 - October 2012)
Sandra Walker Education
Norfolk State University
Political Science and Government
1988-1992
Sandra Walker Skills
Account auditing, Problem resolution, Coaching and Development, Call Monitoring
Analysis
Banking
Budgets
Business Process Improvement
CRM
Call Centers
Coaching
Credit
Credit Analysis
Credit Cards
Customer Experience
Customer Service
Finance
Financial Risk
Financial Services
Forecasting
Knowledge of implementing change in various environments to increase producti
Leadership
Leadership Development
Loans
Management
Microsoft Office
Microsoft Word
Mortgage Lending
Operations Management
Portfolio Management
Process Improvement
Program Management
Project Management
Project Planning
Proven ability to manage multiple projects under strict deadlines
Public Speaking
Relationship Management
Research
Responsibilities include Staffing, Monitoring/maintaining Inbound Service Levels
Risk Management
Six Sigma
Strategic Planning
Team Building
Team Leadership
Training
Account Auditing
Call Monitoring
Problem Resolution
Coaching and Development
Monitoring/Maintaining Inbound Service Levels
Responsibilities Include Staffing
Sandra Walker Summary
Sandra Walker, based in Norfolk, VA, US, is currently a Vice President, Operations Manager and Consultant at Bank of America. Sandra Walker brings experience from previous roles at Bank of America. Sandra Walker holds a 1988 - 1992 Political Science and Government @ Norfolk State University. With a robust skill set that includes Account auditing, Problem resolution, Coaching and Development, Call Monitoring, Analysis, Banking, Budgets, Business Process Improvement and more. Sandra Walker has 1 mobile phone numbers on RocketReach.
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