Sandra Smith Email & Phone Number
Customer Experience and Advocacy Lead @ Future Williams & Glyn Team - RBS
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Sandra Smith Location
- Edinburgh, GB
Sandra Smith Work
- 2019 -now Customer Experience and Advocacy Lead @
- 2017 -2019 Customer and Colleague Communications Lead, Digital @
- 2017 -2017 Head Of Marketing @
- 2015 -2017 Head of Digital Marketing @
- 2015 -2015 Head of Customer Proposition @
- 2012 -2014 Head of Loyalty @
- 2011 -2012 Head of Digital Marketing @
- 2010 -2010 Project role, Marketing team set up @
- 2008 -2009 Head of Brand and Customer Strategy @
- 2006 -2008 Head of Customer Strategy and NPD @
- 2003 -2006 Head of Marketing @
- 2001 -2003 Head of Internet @
- 1998 -2001 Marketing Manager @
- 1995 -1997 Marketing Manager @
Sandra Smith Education
- Heriot-Watt University
MCIBS (Banking)
1991-1994 - Edinburgh Napier University
Sandra Smith Skills
- Direct Marketing
- Management
- Business Strategy
- Business Analysis
- Strategy
- Team Leadership
- Stakeholder Management
- Customer Loyalty
- Marketing
- Customer Insight
- Project Management
- Customer Value Proposition
- Brand Strategy
- Project Delivery
- Microsoft Excel
- Customer Proposition Development
- Digital Marketing
- Change Management
- Banking
- Loyalty Programs
- Customer Focused Marketing
- Marketing Strategy
- Financial Services
- Marketing Communications
- Governance
- Business Transformation
Sandra Smith Summary
- Sandra Smith, based in Edinburgh, GB, is currently a Customer Experience and Advocacy Lead at Royal Bank of Scotland Group. Sandra Smith brings experience from previous roles at Royal Bank of Scotland Group. Sandra Smith holds a 1991 - 1994 MCIBS in Banking @ Heriot-Watt University. With a robust skill set that includes Direct Marketing, Management, Business Strategy, Business Analysis, Strategy and more.
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Top Future Williams & Glyn Team - RBS Employees
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Sandra Smith
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Edinburgh, GB
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Lucy Appleton
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Neil Gold
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Helen McCue
Senior Banking Leader
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Paul Tootle
Relationship Manager, Commercial Banking
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Gary Mather
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Amanda Harris
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Mike Burton
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Buxton, GB
Cheryl Harris
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Carlisle, GB
Julie Kempton
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Alison Timmis
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Clare Finch
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