Sandra Smith Email & Phone Number
Customer Experience and Advocacy Lead @ Future Williams & Glyn Team - RBS
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Sandra Smith Location
- Edinburgh, GB
Sandra Smith Work
- Customer Experience and Advocacy Lead @ (October 2019 - Present)
- Customer and Colleague Communications Lead, Digital @ (October 2017 - September 2019)
- Head Of Marketing @ (May 2017 - September 2017)
- Head of Digital Marketing @ (June 2015 - April 2017)
- Head of Customer Proposition @ (January 2015 - September 2015)
- Head of Loyalty @ (December 2012 - December 2014)
- Head of Digital Marketing @ (January 2011 - November 2012)
- Project role, Marketing team set up @ (July 2010 - December 2010)
- Head of Brand and Customer Strategy @ (July 2008 - March 2009)
- Head of Customer Strategy and NPD @ (October 2006 - June 2008)
- Head of Marketing @ (September 2003 - October 2006)
- Head of Internet @ (September 2001 - August 2003)
- Marketing Manager @ (May 1998 - August 2001)
- Marketing Manager @ (May 1995 - April 1997)
Sandra Smith Education
- Heriot-Watt University
MCIBS (Banking)
1991-1994 - Edinburgh Napier University
Sandra Smith Skills
- Direct Marketing
- Management
- Business Strategy
- Business Analysis
- Strategy
- Team Leadership
- Stakeholder Management
- Customer Loyalty
- Marketing
- Customer Insight
- Project Management
- Customer Value Proposition
- Brand Strategy
- Project Delivery
- Microsoft Excel
- Customer Proposition Development
- Digital Marketing
- Change Management
- Banking
- Loyalty Programs
- Customer Focused Marketing
- Marketing Strategy
- Financial Services
- Marketing Communications
- Governance
- Business Transformation
Sandra Smith Summary
- Sandra Smith, based in Edinburgh, GB, is currently a Customer Experience and Advocacy Lead at Royal Bank of Scotland Group. Sandra Smith brings experience from previous roles at Royal Bank of Scotland Group. Sandra Smith holds a 1991 - 1994 MCIBS in Banking @ Heriot-Watt University. With a robust skill set that includes Direct Marketing, Management, Business Strategy, Business Analysis, Strategy and more.
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Top Future Williams & Glyn Team - RBS Employees
Richard Anstice
Regional Director Business Banking, Business Directs
Bristol, England, GB
Sandra Smith
Customer Experience and Advocacy Lead
Edinburgh, GB
Lucy Appleton
Relationship Bank Manager
Wilmslow, GB
Neil Gold
Head of the Lending Documentation Policy Team - Credit Risk
Manchester, England, GB
Helen McCue
Senior Banking Leader
England, United Kingdom
Paul Tootle
Relationship Manager, Commercial Banking
United Kingdom
Gary Mather
Relationship Director
Salford, GB
Amanda Harris
Senior Business Analyst
London, GB
Catherine Ccibs
Learning and Development Consultant
Manchester, GB
Mike Burton
Planning Manager
Buxton, GB
Cheryl Harris
Bank Manager
Carlisle, GB
Julie Kempton
Customer Service
Fareham, GB
Clare Finch
Lead Pmo
Enfield, London, United Kingdom
Steven Mullis
cso
England, United Kingdom
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