Sandra Hood Email & Phone Number
Senior Information Technology (IT) Project Manager @ MiTek
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Sandra Hood Location
- O'Fallon, MO, US
Sandra Hood Work
- 2024 -now Senior Information Technology (IT) Project Manager @
- 2022 -2024 Software Project Manager @
- 2019 -2022 Information Technology Project Manager and Technical Writer @ MiTek Inc
- 2017 -2019 Service Transition Specialist III and Technical Writer and Project Coordinator @
- 2016 -2017 Senior Technical Writer assigned to MiTek® @
- 2011 -2016 Senior Technical Writer @
- 2007 -2011 Technical Writer @
- 2005 -2007 IT Analyst @
- 2002 -2005 Knowledge Management Analyst @
- 2001 -2002 Senior Help Desk Analyst @
- 2000 -2001 Help Desk Analyst @
Sandra Hood Education
- Lindenwood University
Master of Science (M.S.) (Managing Information Technology)
2008-2010 - Commonwealth University-Bloomsburg
Bachelor of Arts (Social Work/Social Welfare)
- Shamokin High School
Sandra Hood Skills
- Cross-functional Team Leadership
- Business Process Development
- Adobe Acrobat Pro; LiveCycle ES
- Business Process
- Customer Service
- Organization Skills
- External Communications
- Attention to Detail
- Agile & Waterfall Methodologies
- Communication
- Kanban
- ServiceNow
- Miro Collaboration Platform
- Jira
- Microsoft Azure DevOps
- Web Content Writing
- Editing
- Content Development
- Project Management
- Software Documentation
- SharePoint
- Analysis
- Technical Writing
- Visio
- Leadership
- Microsoft Office
- Quality Assurance
- Testing
- SDLC
- Process Improvement
- End-user manuals
- Interviewing Subject Matter Experts
- Technical Documentation
- Databases
- Time Management
- Training
- Technical Support
- Requirements Gathering
- Access
- User Manual Development
- Screen Capture
- Technical Editing
- Quick Reference Guides
- Snag It
- Quick Start Guides
- FAQ
- User Acceptance Testing
- Adobe Acrobat
- Customer Satisfaction
- Content Management
- Adobe Acrobat Pro 9, Adobe Acrobat Pro X, Dreamweaver CS5
- Adobe Fireworks MX (v. 6.0), PhotoShop 7, RoboHelp 8
- Microsoft Office 2007 and 2010 Suite
- CSS, HTML, JavaScript, XHTML, XML
- Microsoft SharePoint 2007 and 2010
- Adobe RoboHelp 10
- Camtasia Studio
- HP Quality Center 11
- Agile Methodologies
- Teamwork
- Scrum
- Business Analysis
- Requirements Analysis
- Documentation
- Software Development Life Cycle (SDLC)
Sandra Hood Summary
- Sandra Hood, based in O'Fallon, MO, US, is currently a Senior Information Technology (IT) Project Manager at MiTek. Sandra Hood brings experience from previous roles at MiTek, MiTek Inc, MITEK USA, INC and High Quartile. Sandra Hood holds a 2008 - 2010 Master of Science (M.S.) in Managing Information Technology @ Lindenwood University. With a robust skill set that includes Cross-functional Team Leadership, Business Process Development, Adobe Acrobat Pro; LiveCycle ES, Business Process, Customer Service and more. Sandra Hood has 3 emails and 3 mobile phone numbers on RocketReach.
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Top MiTek Employees
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Michael O'Hare
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David Sell
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Rachel Seward
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Tom Thelen
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Wally Haddick
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Bill Howard
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Gene Toombs
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