Sandra Herrera Email & Phone Number
CX Process Improvement Manager @ Recology
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Sandra Herrera Location
- South San Francisco, CA, US
Sandra Herrera Work
- CX Process Improvement Manager @ (February 2025 - Present)
- Customer Service Manager @ (January 2023 - February 2025)
- Customer Success, Senior Advisor @ (September 2021 - August 2022)
- Administrative Claims Analyst @ (March 2021 - September 2021)
- C2C Business Process Owner- Customer Service @ (December 2019 - June 2020)
- Customer Service Manager and Debris Box Customer Service Manager @ (September 2012 - December 2019)
- Program Managers @ (February 2006 - February 2012)
- Reimbursement Analyst @ (April 2005 - February 2006)
Sandra Herrera Education
- Western Governors University
Master of Science - MS (Management and Leadership)
2020-2020 - Western Governors University
Master's Degree (Management and Leadership)
2020-2020 - San Francisco State University
Bachelor's Degree (Psychology)
1998-2003
Sandra Herrera Skills
- Analysis
- Business Process Improvement
- Cloud Applications
- Cloud Computing
- Communication
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Service
- Data Entry
- Diagramming
- Employee Training
- Health Policy
- Healthcare
- Healthcare Reimbursement
- Hospital Reimbursement
- Insurance
- Leadership
- Leadership Development
- Managed Care
- Management
- Medicaid
- Medicare
- Medicare/Medicaid Reimbursement
- Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Teams
- Nonprofits
- Oncology
- Operations Management
- Patient Assistance
- Performance Management
- Pharmaceutical Industry
- Policy
- Presentations
- Program Management
- Project Management
- Quality Assurance
- Recruiting
- Relationship Building
- Sales
- Sales Operations
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Training
- Visio
Sandra Herrera Summary
- Sandra Herrera, based in South San Francisco, CA, US, is currently a CX Process Improvement Manager at Recology. Sandra Herrera brings experience from previous roles at Recology, Altais and City and County of San Francisco. Sandra Herrera holds a 2020 - 2020 Master of Science - MS in Management and Leadership @ Western Governors University. With a robust skill set that includes Analysis, Business Process Improvement, Cloud Applications, Cloud Computing, Communication and more. Sandra Herrera has 5 emails and 4 mobile phone numbers on RocketReach.
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Others Named Sandra Herrera
Sandra Herrera
CX Process Improvement Manager
South San Francisco, CA, US
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