1996 -
now Managing Director @ Freeman International
1980 -
1997 Stentor Director Contact Centre Communications and Public Relations @
Sandra Freeman Skills
Contact Centers
Call Center
Customer Experience
Workforce Management
Strategic Planning
Inbound Marketing
Outsourcing
Customer Retention
Performance Management
Operations Management
Coaching
BPO
Performance Improvement
Management Consulting
Team Building
Call Centers
Process Improvement
Leadership
Management
Customer Satisfaction
Change Management
Product Management
Project Management
Workforce Planning
Recruiting
Vendor Management
Call Center Development
Social Media
Public Relations
Marketing
Sandra Freeman Summary
Sandra Freeman, based in Ottawa, ON, CA, is currently a President at Ottawa Regional Contact Centre Association. Sandra Freeman brings experience from previous roles at Freeman International and Bell. With a robust skill set that includes Contact Centers, Call Center, Customer Experience, Workforce Management, Strategic Planning and more. Sandra Freeman has 1 emails on RocketReach.
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