Sandra Douglas Email
Senior Manager, Group Operational Resilience @ Lloyds Banking Group
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Sandra Douglas Location
- Glasgow, GB
Sandra Douglas Work
- 2025 -now Senior Manager, Group Operational Resilience @
- 2022 -2025 Senior Manager - Resilience and Risk Management @
- 2021 -2022 Operational Resilience Manager @
- 2018 -2021 Senior Business Continuity Oversight Manager, VP @
- 2017 -2018 Senior Operational Risk Oversight Manager @
- 2016 -2017 Service Continuity Manager @
- 2015 -2016 Service Risk Manager @
- 2012 -2015 Manager - Service Introduction @
- 2010 -2012 IT Service Manager, International Banking @
- 2006 -2010 IT Service Manager for Wealth and International @
- 2000 -2006 IT Service Manager @
- 1999 -2000 Infrastructure Implementation Coordinator @
- 1998 -1999 IT Problem Manager @
- 1998 -1998 Request for Service and System Admin Analyst @
- 1995 -1998 Statistician @ Scottish Health Purchasing Information Centre
Sandra Douglas Education
- The Robert Gordon University
Bachelor of Science (BSc) (Mathematical Sciences)
1991-1995 - Ellon Academy 1985-1991
Sandra Douglas Skills
- Stakeholder Management
- ITIL
- Governance
- IT Service Management
- Service Delivery
- Service Management
- Incident Management
- Project Delivery
- Problem Management
- Building Relationships
- Crisis Management
- Disaster Recovery
- Report Writing
- Service Improvement Plans
- Service Level Agreements
- International Relations
- Risk Management
- Virtual Teams
- Cross-functional Team Leadership
- Business Analysis
- Process Improvement
- Microsoft Excel
- Cross Functional Team Leadership
- Analysis
- Certified in Risk and Information Systems Control
Sandra Douglas Summary
- Sandra Douglas, based in Glasgow, GB, is currently a Senior Manager, Group Operational Resilience at Lloyds Banking Group. Sandra Douglas brings experience from previous roles at PwC UK, Tesco Bank, State Street and HSBC. Sandra Douglas holds a 1991 - 1995 Bachelor of Science (BSc) in Mathematical Sciences @ The Robert Gordon University. With a robust skill set that includes Stakeholder Management, ITIL, Governance, IT Service Management, Service Delivery and more. Sandra Douglas has 3 emails on RocketReach.
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