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Sandra Dickinson Location
Washington, DC, US
Sandra Dickinson Work
Director, Contact Center and Center of Excellence (CoE) @ Government Services Administration (GSA) (October 2018 - Present)
Program Manager @ (March 2017 - October 2018)
Relocated to Arizona @ Phoenix (May 2014 - March 2016)
Director Customer Support @ (January 2007 - January 2014)
Project Manager, Lockheed Martin and Senior Director Government Operations, Aspen Systems @ (May 2004 - January 2007)
Senior Vice President Customer Service @ (May 1996 - January 2003)
Sandra Dickinson Education
Arizona State University
BS (Communications)
1980-1984
Arizona State University
Bachelor's of Science (Communications)
Sandra Dickinson Skills
Budgets
Business Process Improvement
CRM
Call Centers
Change Management
Customer Satisfaction
Customer Service
Human Resources
Leadership
Management
Operations Management
People Skills
Performance Management
Process Improvement
Program Management
Project Management
Start-ups
Strategic Planning
Team Building
Training
Sandra Dickinson Summary
Sandra Dickinson, based in Washington, DC, US, is currently a Director, Contact Center and Center of Excellence (CoE) at Government Services Administration (GSA). Sandra Dickinson brings experience from previous roles at General Dynamics Information Technology, Phoenix, ECS Federal, Inc. and Lockheed Martin/Aspen Systems Corporation. Sandra Dickinson holds a 1980 - 1984 BS in Communications @ Arizona State University. With a robust skill set that includes Budgets, Business Process Improvement, CRM, Call Centers, Change Management and more. Sandra Dickinson has 3 mobile phone numbers on RocketReach.
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