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Sandra Conroy Location
Ireland
Sandra Conroy Work
Head of Service Resilience and Continuity @ (March 2024 - Present)
IT Service Design @ (January 2015 - Present)
Customer Service Manager @ Wincor Nixdorf (December 2012 - January 2015)
IT Service Delivery Consultant @ (February 2010 - May 2012)
Service Delivery Manager @ (March 1995 - November 2006)
Technical Support Manager @ (January 1992 - January 1995)
Software Support Engineer @ (January 1987 - December 1991)
Sandra Conroy Education
University of Greenwich
Master of Science Degree (Electronic Materials and Devices)
1988-1990
Technological University Dublin
Higher Diploma (Applied Physics)
1983-1986
Sandra Conroy Skills
ITIL
Service Delivery
Incident Management
IT Operations
IT Management
IT Outsourcing
Sla
Outsourcing
Windows Server
Data Center
Solution Architecture
CRM
Telecommunications
Infrastructure
Operating Systems
PRINCE2
Project Portfolio Management
Technical Support
Service Management
Customer Relationship Management (CRM)
IT Service Management
Service-Level Agreements (SLA)
Service Delivery Management
Customer Relationship Management Crm
Applied Physics
Customer Service
Service Level Agreements Sla
Customer Relationship Management
Service Level Agreements
Sandra Conroy Summary
Sandra Conroy, based in Ireland, is currently a Head of Service Resilience and Continuity at Bank of Ireland. Sandra Conroy brings experience from previous roles at Bank of Ireland, Wincor Nixdorf, Bord Gais Energy and CSC. Sandra Conroy holds a 1988 - 1990 Master of Science Degree in Electronic Materials and Devices @ University of Greenwich. With a robust skill set that includes ITIL, Service Delivery, Incident Management, IT Operations, IT Management and more. Sandra Conroy has 3 emails on RocketReach.
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