2012 -
2015 Customer Service Manager @ Wincor Nixdorf
2010 -
2012 IT Service Delivery Consultant @
1995 -
2006 Service Delivery Manager @
1992 -
1995 Technical Support Manager @
1987 -
1991 Software Support Engineer @
Sandra Conroy Education
University of Greenwich
Master of Science Degree (Electronic Materials and Devices)
1988
-
1990
Dublin Institute of Technology
Higher Diploma (Applied Physics)
1983
-
1986
Sandra Conroy Skills
ITIL
Service Delivery
Incident Management
IT Operations
IT Management
IT Outsourcing
Sla
Outsourcing
Windows Server
Data Center
Solution Architecture
CRM
Telecommunications
Infrastructure
Operating Systems
PRINCE2
Project Portfolio Management
Technical Support
Service Management
Customer Relationship Management (CRM)
IT Service Management
Service-Level Agreements (SLA)
Service Delivery Management
Customer Relationship Management Crm
Applied Physics
Customer Service
Service Level Agreements Sla
Customer Relationship Management
Service Level Agreements
Sandra Conroy Summary
Sandra Conroy, based in Ireland, is currently a IT Service Design at Bank of Ireland. Sandra Conroy brings experience from previous roles at Wincor Nixdorf, Bord Gais Energy, CSC and Credit Card Systems Services - CCSS. Sandra Conroy holds a 1988 - 1990 Master of Science Degree in Electronic Materials and Devices @ University of Greenwich. With a robust skill set that includes ITIL, Service Delivery, Incident Management, IT Operations, IT Management and more. Sandra Conroy has 2 emails on RocketReach.
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