2012 -now Management Consultant @ SSLS SOLUTIONS INC.
2014 -2015 Contractor, Advisory Services @
2013 -2014 Senior Associate @ UP Consulting
2006 -2013 VP Customer Success @
2005 -2006 VP Customer Support and CIO @
2000 -2004 SVP, Technology and Product Development @ Alterna Technologies Group, Inc.
1992 -2000 Senior Leader @ TransCanada Pipelines
1985 -1992 Product Manager @ Co-operators Data Services Ltd.
Sandra Coates Education
University of Calgary
BCOMM (MIS)
1981-1985
Sandra Coates Skills
Leadership
Solution Selling
Team Building
Executive Management
Start Ups
Customer Satisfaction
Telecommunications
Business Analysis
Business Development
Mentoring
Software Documentation
Team Leadership
Process Improvement
Vendor Management
ERP
Solutions
Quality Assurance
Customer Relationship Management
Strategy
Organizational Development
Management Consulting
Program Management
P&l Management
Professional Services
Leadership Development
Cross Functional Team Leadership
Business Process
Change Management
Training
Product Management
Customer Service
Enterprise Software
Business Intelligence
Contract Negotiation
Project Planning
Business Process Improvement
Business Strategy
Management
SaaS
Operational Excellence
Product Development
Coaching
Project Management
Outsourcing
Process Engineering
Analytics
Call Centers
Mergers and Acquisitions
Cloud Computing
Integration
CRM
IT Management
Recruiting
Sandra Coates Summary
Sandra Coates, based in Cochrane, AB, CA, is currently a Director, Customer Service Enhancements at Enbridge. Sandra Coates brings experience from previous roles at Enbridge, SSLS SOLUTIONS INC. and Ernst and Young LLP. Sandra Coates holds a 1981 - 1985 BCOMM in MIS @ University of Calgary. With a robust skill set that includes Leadership, Solution Selling, Team Building, Executive Management, Start Ups and more. Sandra Coates has 2 emails and 1 mobile phone numbers on RocketReach.
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