Supervisor, Chain Support @ (April 2003 - June 2004)
Supervisor, Econolink Support @ (December 1999 - April 2003)
Supervisor, Contracts Department and FTD Customer Support @ (April 1995 - December 1999)
Supervisor, FTD Customer Support and Hardware Vendor Liason @ (October 1993 - October 1994)
Supervisor, FTD Customer Support @ (July 1992 - December 1999)
Customer Support Representative, FTD Product Support @ (July 1983 - July 1992)
Clerk, Mailroom @ 3PM/McKesson (August 1982 - July 1983)
Sandra Ball Education
Redford High School, Detroit, MI
Diploma (General Studies)
1973-1977
Sandra Ball Skills
Call Center
Process Improvement
Software Documentation
Customer Satisfaction
Vendor Management
Troubleshooting
Technical Support
Customer Support
Account Management
HIPAA
Customer Service
Salesforce.com
Customer Experience
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Business Process Improvement
u.s. Health Insurance Portability and Accountability Act Hipaa
Electronics
Sales
Healthcare
Cross Functional Team Leadership
Microsoft Word
Engineering
Healthcare Information Technology Hit
Project Management
Marketing
u.s. Health Insurance Portability and Accountability Act
Healthcare Information Technology
Sandra Ball Summary
Sandra Ball, based in Ann Arbor, MI, US, is currently a Escalation Manager, Customer Loyalty and Account Management at McKesson Pharmacy Systems. Sandra Ball brings experience from previous roles at McKesson Pharmacy Systems. Sandra Ball holds a 1973 - 1977 Diploma in General Studies @ Redford High School, Detroit, MI. With a robust skill set that includes Call Center, Process Improvement, Software Documentation, Customer Satisfaction, Vendor Management and more. Sandra Ball has 2 emails on RocketReach.
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