1995 -1999 Supervisor, Contracts Department and FTD Customer Support @
1993 -1994 Supervisor, FTD Customer Support and Hardware Vendor Liason @
1992 -1999 Supervisor, FTD Customer Support @
1983 -1992 Customer Support Representative, FTD Product Support @
1982 -1983 Clerk, Mailroom @ 3PM/McKesson
Sandra Ball Education
Redford High School, Detroit, MI
Diploma (General Studies)
1973-1977
Sandra Ball Skills
Call Center
Process Improvement
Software Documentation
Customer Satisfaction
Vendor Management
Troubleshooting
Technical Support
Customer Support
Account Management
HIPAA
Customer Service
Salesforce.com
Customer Experience
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Business Process Improvement
u.s. Health Insurance Portability and Accountability Act Hipaa
Electronics
Sales
Healthcare
Cross Functional Team Leadership
Microsoft Word
Engineering
Healthcare Information Technology Hit
Project Management
Marketing
u.s. Health Insurance Portability and Accountability Act
Healthcare Information Technology
Sandra Ball Summary
Sandra Ball, based in Ann Arbor, MI, US, is currently a Escalation Manager, Customer Loyalty and Account Management at McKesson Pharmacy Systems. Sandra Ball brings experience from previous roles at McKesson Pharmacy Systems. Sandra Ball holds a 1973 - 1977 Diploma in General Studies @ Redford High School, Detroit, MI. With a robust skill set that includes Call Center, Process Improvement, Software Documentation, Customer Satisfaction, Vendor Management and more. Sandra Ball has 2 emails on RocketReach.
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