Sandra Adams Location
- Cleveland, OH, US
Sandra Adams Work
- 2022 -now Director CRM @
- 2020 -2022 Director of Customer Contact Journeys @
- 2020 -2020 Senior Site Manager @
- 2015 -2020 Site Manager @
- 2006 -2015 Contact Center Manager @
- 2002 -2006 Contact Center Supervisor @
- 2001 -2002 Direct Sales Team Lead @
- 1998 -2001 Direct Sales Representative @
Sandra Adams Education
- Weatherhead School of Management at Case Western Reserve University
Executive Master of Business Adminstration (Business Administration and Management, General)
2018-2020 - The University of Toledo
Bachelor of Arts (Communcation/Journalism)
1988-1992
Sandra Adams Skills
- Organizational Initiatives
- Organizational Alignment
- Key Performance Indicators
- Communication
- Coaching
- Project Planning
- Leadership Development
- Call Center
- General Insurance
- Customer Service
- Customer Experience
- Customer Satisfaction
- Diversity
- Call Centers
- Employee Relations
- Performance Management
- Sales
- Management
- Process Improvement
- Sales Management
- Time Management
- Direct Sales
- Team Building
- Insurance
- Customer Retention
- Recruiting
- Leadership
- Team Leadership
- Policy
- Vendor Management
- Staff Development
- Change Management
- Employee Training
- Employee Engagement
- Business Process Improvement
Sandra Adams Summary
- Sandra Adams, based in Cleveland, OH, US, is currently a Director CRM at Progressive Insurance. Sandra Adams brings experience from previous roles at Progressive Insurance. Sandra Adams holds a 2018 - 2020 Executive Master of Business Adminstration in Business Administration and Management, General @ Weatherhead School of Management at Case Western Reserve University. With a robust skill set that includes Organizational Initiatives, Organizational Alignment, Key Performance Indicators, Communication, Coaching and more. Sandra Adams has 3 emails and 2 mobile phone numbers on RocketReach.
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