Sandeep Arora Email & Phone Number

Chief Product and Customer Experience Officer @ Suryoday Small Finance Bank Ltd

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Sandeep Arora Location

Mumbai, MH, IN

Sandeep Arora Work

Chief Product and Customer Experience Officer @ (November 2023 - Present)
Head - Products, Marketing @ (March 2022 - November 2023)
EVP and Head - Product, Marketing, Alliances and Digital Banking @ (November 2019 - March 2022)
Head - Marketing, Products, Alliances and Digital Banking @ (October 2019 - March 2022)
EVP and Head - Collections @ (July 2017 - October 2019)
SVP and National Head - SB Loans (Microfinance) @ (July 2016 - July 2017)
SVP and Head - Direct Distribution @ (May 2014 - June 2016)
Vice President - Persistency and Customer Management @ (October 2009 - April 2014)
Head of Sales - DSF (Direct Sales Force) @ (November 2008 - September 2009)
Head - Product Management and Marketing, Personal Loans @ (March 2008 - November 2008)
National Sales Manager, Personal Loans @ (March 2007 - February 2008)
National Manager, Alternate Channels, Personal Loans @ (March 2006 - February 2007)
Product Manager, Personal Loans @ (January 2005 - March 2006)
PL Sales Head - North 2 @ (March 2004 - January 2005)
Area Sales Manager - Rajasthan @ (December 2001 - February 2004)
Sales Manager - Consumer Durables and Personal Loans @ (July 2000 - November 2001)
Sales Executive, DAP @ (September 1997 - July 2000)

Sandeep Arora Education

Indian School of Business
(Education)
2015-2015
Indian Institute Of Management Ahmedabad
(Management, Business)
2010-2010
Punjabi University
Bachelor of Engineering (Mechanical Engineering)
1993-1997

Sandeep Arora Skills

Analytical Skills
Analytics
Banking
Big Data Analytics
Business Analysis
Business Development
Business Innovation
Business Intelligence
Business Loans
Business Relationship Management
Business Strategy
CRM
Collections Management
Contact Center Management
Credit Risk Management
Cross Functional Leadership
Cross Selling
Cross-functional Team Leadership
Customer Engagement
Customer Experience Management
Customer Lifecycle Management
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Data Analytics
Decision Sciences
Digital Marketing
Digital Payments
Digital Transformation
Direct Banking
Direct Sales
Direct to Consumer Marketing
Distributed Team Management
Distribution Channel Management
FinTech
Financial Inclusion
Financial Services
Franchisee Management
Integrated Marketing
Leadership
Loans
Management
Market Research
Marketing Strategy
Micro Finance
Multi-site Team Management
New Business Development
P&L Management
Performance Management
Personal Loans
PnL Management
Portfolio Risk Management
Predictive Modeling
Process Scheduler
Process re-engineering
Product Development
Product Innovation
Product Management
Product Marketing
Relationship Management
Renewal Retention
Result Oriented
Retail Assets
Retail Banking
Risk Management
Sales
Sales & Distribution
Sales Management
Sales Training
Search Engine Marketing (SEM)
Search Engine Optimization (SEO)
Segmentation
Strategic Partnerships
Strategy
Target Orientation
Team Development
Team Leadership
Team Management
Team Mentoring
Turn Around Management
Vendor Management
call center management
digital banking
strategy & innovation
Customer Relationship Management Crm
Customer Relationship Management

Sandeep Arora Summary

Sandeep Arora, based in Mumbai, MH, IN, is currently a Chief Product and Customer Experience Officer at Suryoday Small Finance Bank Ltd. Sandeep Arora brings experience from previous roles at Jio Payments Bank Ltd. and Jana Small Finance Bank. Sandeep Arora holds a 2015 - 2015 Indian School of Business. With a robust skill set that includes Analytical Skills, Analytics, Banking, Big Data Analytics, Business Analysis and more. Sandeep Arora has 1 emails and 4 mobile phone numbers on RocketReach.