Samuel Solomon Email & Phone Number
Service Desk Analyst II @ JetBlue
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Samuel Solomon Location
- Boston, MA, US
Samuel Solomon Work
- Service Desk Analyst II @ (May 2022 - Present)
- Help Desk Analyst @ (June 2021 - May 2022)
- Title and Registration Specialist I @ (October 2020 - May 2022)
- Office Technical Specialist @ (July 2018 - October 2020)
- Office Associate @ (June 2018 - October 2020)
- Contact Center and IT Remote Support Specialist @ (April 2016 - July 2018)
Samuel Solomon Education
- Eastern Gateway Community College
Associate's degree (Business Administration and Management, General)
2018-2020 - Year Up United
Business Managerment (Information Technology)
2015-2016 - Excel High School
High School Diploma (Criminal Justice and Corrections)
2011-2012 - Monument High School
High School Diploma (Criminal Justice and Corrections)
2009-2011 - Eastern Gateway Community College
Business Management Assistant
Samuel Solomon Skills
- Account Creation
- Accounting Issues
- Active Directory
- Active Directory Experience
- Adaptive Equipment
- Airport Technology Support
- Apple Hardware
- Branding
- Citrix Workspace
- Coaching & Mentoring
- Computer Assistance
- Computer Hardware
- Computer Hardware Troubleshooting
- Connected Devices
- Customer Satisfaction
- Customer Service
- Data Analytics
- Desktop Computers
- Development & Production of Publications
- Documentation Practices
- End-to-end Testing
- Frontline Support
- Hardware Deployments
- Hardware Installation
- Help Desk Support
- Heterogeneous Environments
- Hospitality
- IT Project Implementation
- Identifying Issues
- Internal Audits
- Inventory Control
- Inventory Management
- Leadership
- Logistics
- Mac
- Manage client expectations
- Management
- Manufacturing Process Improvement
- Microsoft .NET Data Prep
- Microsoft 365
- Microsoft Endpoint Configuration Manager
- Microsoft Entra ID
- Microsoft Excel
- Microsoft Intune
- Microsoft Office
- Microsoft Products
- Microsoft Server Platforms
- Microsoft Word
- Mission Operations
- Mobile Enterprise
- Mobile VoIP
- Multi-task & Handle High-volume Workloads
- Needs Assessment
- Network Troubleshooting
- Operating Systems
- Operational Compliance
- Operational Test & Evaluation
- Operations Management
- Operations Process Improvement
- Oracle E-Business Suite
- Outlook
- PC & Mac platforms
- Password Resets
- PowerPoint
- Problem Solving
- Public Speaking
- Reducing Operating Costs
- Request Tracker
- Resolving Issues
- Retail
- Sales
- Service Delivery Optimization
- Service Desk
- Service Desk Management
- Service Improvement
- Service Standards
- Service-Level Agreements (SLA)
- ServiceNow
- Smart data encrytion
- Social Networking
- Software Installation
- Software Troubleshooting
- Software Verification
- System Deployment
- System Recovery
- Team Building
- Team Leadership
- Team Mentoring
- Teamwork
- Technical Support
- Tier 2 Help Desk Support
- Time Management
- Training
- Troubleshooting
- Uptime
- User Authentication
- Webtel
- Windows
- Oracle E Business Suite
- Has Errors
- Great
Samuel Solomon Summary
- Samuel Solomon, based in Boston, MA, US, is currently a Service Desk Analyst II at JetBlue. Samuel Solomon brings experience from previous roles at Vinfen, Carvana and Simmons University. Samuel Solomon holds a 2018 - 2020 Associate's degree in Business Administration and Management, General @ Eastern Gateway Community College. With a robust skill set that includes Account Creation, Accounting Issues, Active Directory, Active Directory Experience, Adaptive Equipment and more. Samuel Solomon has 3 emails and 1 mobile phone numbers on RocketReach.
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