Samuel Soares Email
Customer Success Manager @ AltaClaro
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Samuel Soares Location
- Rio de Janeiro, RJ, BR
Samuel Soares Work
- Customer Success Manager @ (April 2026 - Present)
- Delivery Manager, Enablement @ (January 2025 - February 2026)
- Enablement Manager, Implementations @ (December 2023 - January 2026)
- Team Lead, Implementations @ (July 2022 - December 2023)
- Sr. Implementation Manager - Enterprise Team @ (June 2021 - July 2022)
- Implementation Manager II - Enterprise Team @ (January 2021 - June 2021)
- Implementations Manager @ (October 2019 - January 2021)
- Accounts Receivable Cash Application Specialist @ (December 2018 - September 2019)
- Accounts Receivable Specialist @ (April 2018 - September 2019)
- Accounts Receivable Customer Support Specialist @ (April 2018 - December 2018)
- Financial Analyst (Focus on Incentives, Commissions and Sales) @ (July 2016 - December 2016)
- HR Partner Support Assistent @ (August 2015 - July 2016)
Samuel Soares Education
- Universidade Veiga de Almeida
Master of Business Administration - MBA (Business Administration, Management and Operations)
2019-2020 - Universidade Federal do Rio de Janeiro
Bachelors (International Relations and Affairs)
2013-2016 - Universidade Veiga de Almeida
MBA em Gestão de Pessoas com ênfase em Coaching e Estratégia (Business Administration, Management and Operations)
2025
Samuel Soares Skills
- Account relationship
- Accounts Receivable (AR)
- Agile Methodologies
- Alinhamento de estratégia
- Apresentações
- Artificial Intelligence (AI)
- Career Development Coaching
- Cash Management
- Coaching
- Comunicação
- Consultoria estratégica
- Content Development
- Content Management
- Creative Problem Solving
- Criação de relacionamentos
- Critical Thinking
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service Operations
- Data Analysis
- Data Analyst
- Decision-Making
- Declaração de trabalho (SOW)
- Design Thinking
- Easily Adaptable
- Emotional Intelligence
- English
- Entrega ao cliente
- Etiqueta ao telefone
- Excel
- Experiência da implementação
- Finance advice
- Financial Accounting
- Financial Analysis
- Financial Reporting
- Gestão
- Gestão de programas
- Gestão de relacionamentos empresariais
- Gestão operacional
- Glean
- Google Gemini
- Habilidades de apresentação
- Histórico de sucesso
- Humans Resources
- Insights de negócios
- Integração de novos funcionários
- International Relations
- Leadership
- Liderança técnica
- Manufacturing Process Improvement
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Métricas de desempenho
- Negotiation
- Negócios
- PMBOK (Conjunto de conhecimentos em gerenciamento de projetos)
- Planejamento de projetos
- Planos de implementação
- Português
- Post Sales
- PowerPoint
- Propostas de valor
- Public Speaking
- Qualificação de potenciais clientes
- Recrutamento
- Redação
- Relacionamento com clientes
- Research
- SaaS
- Salesforce.com
- Self Learning
- Serviços profissionais
- Social Perceptiveness
- Spanish
- Strategic Planning
- Strategic services
- Strategy
- Sucesso do cliente
- System Administration
- Teamwork
- Technical Enablement
- Timelines
- Treinamento
- Treinamento de comunicação
- Vendas
- Voice of the Customer
Samuel Soares Summary
- Samuel Soares, based in Rio de Janeiro, RJ, BR, is currently a Customer Success Manager at AltaClaro. Samuel Soares brings experience from previous roles at Carta. Samuel Soares holds a 2019 - 2020 Master of Business Administration - MBA in Business Administration, Management and Operations @ Universidade Veiga de Almeida. With a robust skill set that includes Account relationship, Accounts Receivable (AR), Agile Methodologies, Alinhamento de estratégia, Apresentações and more.
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