Samuel Ryan Email & Phone Number
Snr. Customer Solutions Engineer @ Planitar Inc.
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Samuel Ryan Location
- Kitchener, ON, CA
Samuel Ryan Work
- Snr. Customer Solutions Engineer @ (November 2025 - Present)
- IT Manager @ (January 2025 - October 2025)
- IT and Product Support Manager @ (March 2024 - January 2025)
- Product Support Team Lead @ (April 2022 - March 2024)
- Product Support Specialist @ (May 2020 - April 2022)
- Service Desk Specialist @ (September 2018 - April 2020)
- Service Desk Specialist @ (April 2018 - August 2018)
- IT Support Analyst @ (April 2016 - March 2018)
- System Administrator @ (October 2015 - April 2016)
- Technical Analyst @ (July 2015 - October 2015)
- Operations Bridge Analyst (2nd line) @ (December 2013 - April 2015)
- Service Desk Analyst @ (October 2012 - December 2013)
- Support Desk Analyst @ Parabis Ltd (January 2012 - October 2012)
- 1st Line Service Desk Analyst @ (March 2010 - January 2012)
- 1st line Support @ (September 2007 - February 2009)
- IT Apprentice @ Tate & Lyle (October 2005 - March 2007)
Samuel Ryan Education
- Birkenhead Sixth Form College
A-Level (Double Award ICT)
2003-2005 - Hilbre High School
• 9 GCSEs grades A-C including Math’s (C) (English (C), Science (B/B) and IT (A))
1998-2003
Samuel Ryan Skills
- Active Directory
- Citrix
- Cloud Storage
- Conflict Resolution
- Cross-functional Team Leadership
- Customer Enablement
- Customer Service
- Customer Success
- Customer Support
- DHCP
- DNS
- DNS Administration
- Domain Name System (DNS)
- Enterprise SaaS
- Group Policy
- Hardware Diagnostics
- Hardware Installation
- Help Desk Support
- IT Hardware Support
- IT Infrastructure Management
- IT Management Software
- IT Operations
- IT Security Operations
- ITIL
- Information Technology
- Information Technology Infrastructure
- Knowledge Base
- Knowledge documentation
- Managed Hosting
- Management
- Microsoft 365 Security
- Microsoft Azure
- Microsoft Excel
- Microsoft Exchange
- Microsoft Intune
- Microsoft Office
- Migration Projects
- Network Monitoring Tools
- Networking
- Onboarding
- Phone Etiquette
- Presales Technical Support
- Problem Solving
- Product Demonstration
- Project Management
- SLA
- Servers
- Service Levels
- Software Installation
- Solarwinds
- Solution Architecture
- Solutions Engineering
- Supervisory Skills
- System Monitoring
- Team Leadership
- Technical Documentation
- Technical Product Training
- Technical Sales Consulting
- Technical Solution Design
- Technical Support
- Ticketing Systems
- Tier 2
- Troubleshooting
- VMware
- Virtual Private Network (VPN)
- Windows
- Windows 10
- Windows 7 Migration
- Wireless Networking
- Workflow Management
Samuel Ryan Summary
- Samuel Ryan, based in Kitchener, ON, CA, is currently a Snr. Customer Solutions Engineer at Planitar Inc.. Samuel Ryan brings experience from previous roles at Planitar Inc.. Samuel Ryan holds a 2003 - 2005 A-Level in Double Award ICT @ Birkenhead Sixth Form College. With a robust skill set that includes Active Directory, Citrix, Cloud Storage, Conflict Resolution, Cross-functional Team Leadership and more. Samuel Ryan has 3 emails and 1 mobile phone numbers on RocketReach.
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