2000 -2008 On Site Consultant and Senior Technical Support Engineer @ Peregrine Systems/Hewlett-Packard, San Diego, California
1998 -2000 Solution Consultant @ Smith Micro Software
Samuel Polk Education
San Diego State University-California State University
Bachelor’s Degree (Applied Mathematics)
1993-1995
Samuel Polk Skills
Telephone Support
Support Engineers
Building Trust
Software Support
Root Cause
Customer Service
Customer Data
3rd Party Integrations
Request Management
Customer Service Representatives
Customer Satisfaction
Communication
Phone Etiquette
Attention to Detail
Computer Literacy
Problem Solving
Teamwork
Interpersonal Skills
Knowledge Acquisition
Documentation
Analytical Skills
Workload Prioritization
ITSM
Change Management
ITIL
Enterprise Software
Unix
IT Management
IT Service Management
Service Management
Web Services
Java
Technical Support
Weka
Memory Management
Data Modeling
Machine Learning
Python (Programming Language)
Data Analysis
Pandas (Software)
Big Data
Blockchain
Databases
Samuel Polk Summary
Samuel Polk, based in San Diego, CA, US, is currently a BIOVIA User Success Manager at Dassault Systèmes. Samuel Polk brings experience from previous roles at POLK PROPERTIES, ServiceNow and Perspectium. Samuel Polk holds a 1993 - 1995 Bachelor’s Degree in Applied Mathematics @ San Diego State University-California State University. With a robust skill set that includes Telephone Support, Support Engineers, Building Trust, Software Support, Root Cause and more. Samuel Polk has 2 emails and 4 mobile phone numbers on RocketReach.
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