Samuel Ong Email
Technical Account Manager @ Google Cloud @ Google
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Samuel Ong Location
- Toronto, ON, CA
Samuel Ong Work
- Technical Account Manager @ Google Cloud @ (August 2024 - Present)
- Deliverability Lead @ (February 2024 - August 2024)
- Senior Manager, Cloud Priority Support @ (July 2021 - October 2022)
- Manager, Cloud Priority Support @ (June 2018 - June 2021)
- Senior Technical Account Manager @ (January 2018 - June 2018)
- Technical Account Manager @ (October 2015 - December 2017)
- Manager, Global Learning and Development @ (April 2013 - November 2014)
- HR Specialist @ (March 2013 - April 2013)
- Organizational Development Manager @ (December 2010 - August 2012)
- Senior Learning Development Consultant @ (October 2009 - November 2010)
- Training Development Manager @ (April 2008 - October 2009)
- Instructional Designer @ (July 2007 - March 2008)
- Head of Department (Information Technology) @ (June 2004 - December 2006)
Samuel Ong Education
- Sheridan College
Employment Law (Labor Relations, Occupational Health & Safety)
2012-2012 - Nanyang Technological University Singapore
Master of Arts (M.A.) (Instructional Design and Technology)
2008-2011 - Nanyang Technological University Singapore
Bachelor of Education (B.Ed.)
2000-2000 - National University of Singapore
Bachelor of Science (B.Sc.) (Mathematics and Computer Science)
1996-1999
Samuel Ong Skills
- Account Management
- Business Process Improvement
- Business Reviews
- Change Management
- Coaching & Mentoring
- Communication
- Cross-functional Team Leadership
- Customer Engagement
- Customer Escalation Management
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Success
- Customer Support
- DNS Administration
- Data Analytics
- E-Learning
- Eloqua
- Email Deliverability
- Email Marketing
- Email Marketing Software
- Employee Engagement
- Google Workspace
- Infrastructure Capacity Planning
- Instructional Design
- Internal Engagement
- Issue Resolution
- Leadership Development
- Learning Management Systems
- Management
- Marketing Analytics
- Marketing Automation
- Microsoft Exchange
- Operations Management
- Organization Skills
- Organizational Development
- Organizational Learning
- Performance Management
- Presentation Skills
- Problem Solving
- Product Adoption
- Program Management
- Project Management
- Sales Management
- Software Support
- Software as a Service (SaaS)
- Solution Modeling
- Strategic Planning
- Team Building
- Team Development
- Team Leadership
- Technical Account Management
- Training
- Training Delivery
- Human Resources
- Corporate Branding
- E Learning
Samuel Ong Summary
- Samuel Ong, based in Toronto, ON, CA, is currently a Technical Account Manager @ Google Cloud at Google. Samuel Ong brings experience from previous roles at First Bite and Oracle. Samuel Ong holds a 2012 - 2012 Employment Law in Labor Relations, Occupational Health & Safety @ Sheridan College. With a robust skill set that includes Account Management, Business Process Improvement, Business Reviews, Change Management, Coaching & Mentoring and more. Samuel Ong has 3 emails on RocketReach.
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