2021 -
now Associate Director, Office of the CIO @
2018 -
2021 Global Service Delivery Manager @
2010 -
2018 Second Line Manager - Operations @
2009 -
2010 Consultant @
2001 -
2009 Manager - Operations @
Samuel L Education
Bangalore University
BSc (Electronics)
1996
-
1999
Samuel L Skills
Service Delivery
Customer Experience Management
Transition Management
BPO
Workforce Management
Team Management
Outsourcing
Sla
Call Center
Offshoring
Operations Management
Performance Management
Customer Experience
Process Management
Business Process
Call Centers
Management
Program Management
Customer Relationship Management Crm
Business Process Outsourcing Bpo
Samuel L Summary
Samuel L, based in Bengaluru, KA, IN, is currently a Associate Director, Office of the CIO at Kyndryl. Samuel L brings experience from previous roles at IBM, OnTrac and 24/7 Customer. Samuel L holds a 1996 - 1999 BSc in Electronics @ Bangalore University. With a robust skill set that includes Service Delivery, Customer Experience Management, Transition Management, BPO, Workforce Management and more. Samuel L has 2 emails on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.