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Samuel L Location
Bengaluru, KA, IN
Samuel L Work
Associate Director, Office of the CIO @ (September 2021 - Present)
Global Service Delivery Manager @ (July 2018 - August 2021)
Second Line Manager - Operations @ (October 2010 - June 2018)
Consultant @ (July 2009 - October 2010)
Manager - Operations @ (December 2001 - June 2009)
Samuel L Education
Bangalore University
BSc (BSc, Electronics)
1996-1999
Samuel L Skills
Service Delivery
Customer Experience Management
Transition Management
BPO
Workforce Management
Team Management
Outsourcing
Sla
Call Center
Offshoring
Operations Management
Performance Management
Customer Experience
Process Management
Business Process
Call Centers
Management
Program Management
Customer Relationship Management Crm
Business Process Outsourcing Bpo
Samuel L Summary
Samuel L, based in Bengaluru, KA, IN, is currently a Associate Director, Office of the CIO at Kyndryl. Samuel L brings experience from previous roles at IBM, OnTrac and 24/7 Customer. Samuel L holds a 1996 - 1999 BSc in BSc, Electronics @ Bangalore University. With a robust skill set that includes Service Delivery, Customer Experience Management, Transition Management, BPO, Workforce Management and more. Samuel L has 2 emails on RocketReach.
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