Samuel Downing Email
Customer Operations - Billing SME @ Zapier
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Samuel Downing Location
- Melbourne, VIC, AU
Samuel Downing Work
- Customer Operations - Billing SME @ (September 2025 - Present)
- Associate Billing and Accounts Specialist @ (October 2022 - September 2025)
- Student Support and Tech Liaison @ (December 2020 - April 2022)
- English Second Language Teacher @ Private (May 2019 - July 2021)
- Customer Contact, Team Member @ MLC Life Insurance (July 2020 - December 2020)
- Jr. Test Analyst @ (April 2018 - March 2019)
Samuel Downing Education
- Deakin University
Bachelor of International Studies (Language and Culture Studies)
2019-2022
Samuel Downing Skills
- Account Management
- Artificial Intelligence (AI)
- Automation
- Biling Operations
- Coaching
- Constructive Feedback
- Customer Retention
- Customer Service
- Data Analysis
- Data Entry
- De-escalation
- Dispute Resolution
- Educational Assessment
- Lesson Planning
- Life Insurance
- Online Moderation
- Policy Analysis
- Product Support
- REST APIs
- Teaching
- Teaching English as a Foreign Language
- Technical Support
- Telephone Support
- Troubleshooting
- Written Communication
- Zapier
Samuel Downing Summary
- Samuel Downing, based in Melbourne, VIC, AU, is currently a Customer Operations - Billing SME at Zapier. Samuel Downing brings experience from previous roles at Zapier, E2, Private and MLC Life Insurance. Samuel Downing holds a 2019 - 2022 Bachelor of International Studies in Language and Culture Studies @ Deakin University. With a robust skill set that includes Account Management, Artificial Intelligence (AI), Automation, Biling Operations, Coaching and more. Samuel Downing has 2 emails on RocketReach.
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