2020 -now Information Technology Service Desk Manager @
2020 -2020 Information Technology Consultant, System Administrator @
2018 -2020 Information Technology Services Team Lead @
2015 -2018 Desktop Support Technician @
2010 -2015 Computer and Network Technician @
2014 -2015 Cable Technician @
2010 -2010 Installation Technician @
2009 -2009 Information Technology Intern @
Samuel Brooks Education
National University
Bachelor of Science (BS), Computer/Information Technology Administration and Management
2017-2019
Heald College
Associate of Arts, Information Technology-Network Security
2008-2010
Heald College
Associate of Applied Science, Information Technology-Network Security
2008-2010
Samuel Brooks Skills
Information Security
Help Desk Support
Linux
Computer Hardware
Networking
Troubleshooting
Configuration Management
Communication
Vendor Management
System Administration
Audio Visual Av Systems
Microsoft Office
Knowledge Base
Network Security
Cross Functional Team Leadership
Network Administration
Customer Service
Onboarding
Windows 7
Technical Support
Reporting
Servers
VMware
Routers
Hardware
DHCP
IT Service Management
Audio Visual Systems
Samuel Brooks Summary
Samuel Brooks, based in California, United States, is currently a Information Technology Service Desk Manager at Saint Mary's College of California. Samuel Brooks brings experience from previous roles at John F. Kennedy University and Delta Family Community Church. Samuel Brooks holds a 2017 - 2019 Bachelor of Science (BS), Computer/Information Technology Administration and Management @ National University. With a robust skill set that includes Information Security, Help Desk Support, Linux, Computer Hardware, Networking and more. Samuel Brooks has 2 emails and 2 mobile phone numbers on RocketReach.
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