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Samuel Armstrong Location
Texas, United States
Samuel Armstrong Work
Senior Desktop Deployment Lead @ (March 2025 - Present)
Field Support Engineer @ (May 2024 - March 2025)
Senior Technical Support Specialist @ (January 2023 - December 2023)
IT Manager @ (March 2019 - April 2023)
Lead IT Analyst @ (June 2014 - March 2019)
IT Engineer II Grandscape @ (June 2014 - February 2019)
Samuel Armstrong Education
Texas Woman's University
Executive M.B.A (Business Administration and Management)
2011-2012
Samuel Armstrong Skills
Access Points
Active Directory
CJIS
Certified HP Service Technician
Change Management
Cisco Call Manager
Cisco Meraki
Communication
Computer Support Services
Customer Service
DHCP
Disaster Recovery
Domain Name System (DNS)
File Sharing
IT Management
IT Operations
IT Service Management
ITIL
ITIL Problem Management
Information Technology
Leadership
Maintenance Agreements
Major Incident Management
Management
Microsoft Azure
Microsoft Office
Microsoft SCCM
Microsoft SQL Server
Mist RF
Mobile Broadband
Mobile Devices
Network Administration
Networking
Problem Management
Problem Solving
Process Improvement
Project management
Service Desk
Service Improvement
Service-Level Agreements (SLA)
Subnetting
System Administration
Technical Support
Troubleshooting
VLAN
VMWARE
Vendor Management
Virtual Private Network (VPN)
Voice over IP (VoIP)
Windows 10
Windows Server
Windows 8.1
Strategic Planning
It Liason
SQL
Hardware
Windows 7
Windows XP
Computer Hardware Repair
Access
Lotus Notes
SharePoint
Computer Network Support
Itil Change Management
Warehouse Management Systems
AS400
Microsoft Word
Requirements Analysis
Server 2003
Warehouse Management
Server 2000
Microsoft Exchange
Lean Process Improvement
Budgeting
Inventory Management
Windows Vista
Tablets
Windows Operating Systems
IBM iSeries
Software Documentation
Wifi Network
Visio
Microsoft Excel
Budgets
Windows
Outlook
Customer Relationship Management Crm
Team Building
Microsoft Products
Customer Satisfaction
Team Leadership
Voice Over Ip Voip
Training
Customer Relationship Management
Voice Over Ip
Samuel Armstrong Summary
Samuel Armstrong, based in Texas, United States, is currently a Senior Desktop Deployment Lead at Denton County, Texas. Samuel Armstrong brings experience from previous roles at Amadeus, On-Demand Group, Grandscape and Nebraska Furniture Mart. Samuel Armstrong holds a 2011 - 2012 Executive M.B.A in Business Administration and Management @ Texas Woman's University. With a robust skill set that includes Access Points, Active Directory, CJIS, Certified HP Service Technician, Change Management and more. Samuel Armstrong has 2 emails and 4 mobile phone numbers on RocketReach.
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