Samson Kebede Email
Head of Digital Operations @ Interact CC
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Samson Kebede Location
- Bracknell, GB
Samson Kebede Work
- Head of Digital Operations @ (January 2022 - Present)
- Digital Channels Manager @ (July 2018 - January 2022)
- Operations Manager @ (February 2016 - July 2018)
- Contact Centre Manager @ (September 2014 - August 2015)
- Account Executive @ (September 2013 - September 2014)
- Team Manager @ (March 2012 - September 2013)
- Customer Service Advisor @ (July 2011 - March 2012)
Samson Kebede Education
- Kingston University
Bachelor of Laws (LLB) (Law (LLB))
2011
Samson Kebede Skills
- Account Management
- BPO
- CRM
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Human Resources
- Leadership
- Management
- Marketing
- Operations Management
- Outsourcing
- Performance Management
- Recruiting
- SLA
- Sales
- Service Delivery
- Service-Level Agreements (SLA)
- Social Media
- Social Media Marketing
- Stakeholder Management
- Strategy
- Team Leadership
- Team Management
- Training
Samson Kebede Summary
- Samson Kebede, based in Bracknell, GB, is currently a Head of Digital Operations at Interact Contact Centres. Samson Kebede brings experience from previous roles at Interact Contact Centres and Serco. Samson Kebede holds a Bachelor of Laws (LLB) in Law (LLB) @ Kingston University. With a robust skill set that includes Account Management, BPO, CRM, Call Centers, Change Management and more. Samson Kebede has 2 emails on RocketReach.
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