2016 -2018 Sr. Director, Technical Support Field Services @
2013 -2016 Director of Operations Support Field Services @
2012 -2013 AVP, Americas Global Support @ Comverse Network Systems
2012 -2012 Founder @ Yellow Crane Consulting
2010 -2012 Director Global Services, Customer Care and Billing @
2010 -2010 Interim Head of PMO and Support, EMEA and APAC @
2009 -2010 Program Manager @
2007 -2009 Project Manager II @
2004 -2007 Sr. Manager - Key Accounts @
1997 -2003 Senior Systems Analyst @
1996 -1996 Consultant @
1995 -1996 Member Technical Staff @ HCL Consulting
Samrat Tandon Education
Punjabi University
BS (Computer Science)
1991-1995
Samrat Tandon Skills
Customer Journey Mapping
Community Engagement
Brand Strategy
Cross-functional Collaborations
Cable
DTH
Telecommunications
Telecom
BSS
OSS
PMO
Project Management
Program Management
Project Portfolio Management
Thought Leadership
Business Consulting
Project Planning
Project Implementation
Project Execution
Project Delivery
Process Improvement
Business Process Improvement
Client Management
Key Account Management
Account Management
Customer Relations
Contract Negotiation
Global Management
Global Business Development
Global Delivery
Global Strategy
Professional Services
Global Professional Services
Service Delivery
Consulting Services
Contract Management
Financial Management
Billing Systems
Outsourcing
People Management
Sales Support
Change Management
Change Leadership
Leading Change
Organizational Change
Strategic Planning
Planning
Budgeting
Financial Forecasting
Cost Estimating
Problem Solving
Continuous Improvement
Mentoring
Pay TV
Support
Technical Support
Services
Samrat Tandon Summary
Samrat Tandon, based in Florida, United States, is currently a Founder and Managing Partner at Net Positive CS. Samrat Tandon brings experience from previous roles at The Emperor's Lane, TSIA, Siemens Digital Industries Software and Technology & Services Industry Association (TSIA). Samrat Tandon holds a 1991 - 1995 BS in Computer Science @ Punjabi University. With a robust skill set that includes Customer Journey Mapping, Community Engagement, Brand Strategy, Cross-functional Collaborations, Cable and more. Samrat Tandon has 3 emails and 1 mobile phone numbers on RocketReach.
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