Brand and Customer Experience Consultant @ (September 2025 - Present)
Brand and Merchandise Consultant @ (March 2024 - October 2026)
Product Manager, Customer Experience @ (September 2023 - January 2024)
Manager, Social Customer Care @ (August 2021 - October 2023)
Customer Experience, Social Care Strategy Team Lead @ (September 2020 - August 2021)
Community and Social Care Team Lead @ (March 2020 - September 2020)
Customer Experience Associate @ (December 2019 - March 2020)
Member Experience Team Lead @ (March 2019 - October 2019)
Customer Support Specialist @ (February 2017 - October 2019)
Customer Delight Manager @ (March 2016 - February 2017)
Customer Delight Manager, The Red Door At Work @ (March 2016 - February 2017)
Manager, Customer Experience @ (April 2015 - February 2016)
Teacher @ (March 2011 - October 2015)
Production Manager @ Music With Masters NY (October 2013 - June 2014)
Assistant Production Stage Manager @ New York Musical Festival (August 2011 - October 2011)
Sammi Kramer Education
Marymount Manhattan College
Bachelor of Arts (B.A.) (Theatre Performance and Musical Theatre)
2008-2012
Long Island High School for the Arts
Musical Theatre
2006-2008
Elwood John H. Glenn High School 2004-2008
Sammi Kramer Skills
Technological Innovation
Events
Customer Relationship Management (CRM)
Customer Success
Customer Advocacy
Agile Project Management
Jira
Cross-team Collaboration
Strategic Planning
Social Media Strategy
Social Listening
Community Building
Customer Service
Client Expectations Management
Cross-functional Team Leadership
Social Media
Operations Management
Marketing
Email Marketing
Start-ups
Event Planning
Strategy
Customer Experience
Digital Marketing
Content Strategy
Entertainment
Musical Theatre
Singing
Stage Management
Performing Arts
Theatre
Drama
Music
Stage
Team Leadership
Teaching
Public Speaking
Voice Acting
Voice Over
Leadership
Improvisation
Teamwork
Mindfulness
Customer Support
Management
Training
Communication
Acting
Talent Management
Social Networking
Email Newsletter Design
Social Inclusion
Acting Training
Early Childhood Music Education
Driving License
Sight Reading
Improvisational Comedy
Brand Storytelling
Branded Merchandise
Campaign Strategies
Client Development
Corporate Branding
Marketing Strategy
Merchandise Planning
Product Management
Product Sourcing
Promotional Marketing
Sourcing
Supplier Relationship Management
Trade Shows
Voice of the Customer
Babysitting
Start Ups
Jazz Dance
Early Childhood Music
Cross Functional Team Leadership
Sammi Kramer Summary
Sammi Kramer, based in New York, United States, is currently a Promotional Account Manager at B Squared Design & Printing. Sammi Kramer brings experience from previous roles at Sammi Kramer, Distinctive Branding and Zip Co. Sammi Kramer holds a 2008 - 2012 Bachelor of Arts (B.A.) in Theatre Performance and Musical Theatre @ Marymount Manhattan College. With a robust skill set that includes Technological Innovation, Events, Customer Relationship Management (CRM), Customer Success, Customer Advocacy and more. Sammi Kramer has 2 emails and 1 mobile phone numbers on RocketReach.
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