Sami Roulamo Email
Senior Customer Development Manager @ Cuuma Communications Oy
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Sami Roulamo Location
- Helsinki, FI
Sami Roulamo Work
- Senior Customer Development Manager @ (January 2026 - Present)
- Senior Customer Experience Manager @ (October 2021 - January 2026)
- Customer Success Team Manager @ (September 2018 - October 2021)
- Head of Customer Success Nordics (Interim role) @ (September 2020 - February 2021)
- Service Manager and Enterprise CSM @ (August 2016 - September 2018)
- Customer Support Team Leader @ (April 2011 - August 2016)
- 2nd Line Customer Support @ (January 2010 - March 2011)
- Senior Customer Support @ Sword CTSpace (September 2006 - September 2009)
- IT Helpdesk Analyst and Trainer @ (September 2005 - September 2006)
- IT Helpdesk Technician @ (September 2003 - July 2005)
Sami Roulamo Education
- Jyväskylän Aikuisopisto
Datanomi
2000-2002 - University of Jyväskylä
English Language and Literature (General)
1996-1998 - Valkeakosken Lukio
Ylioppilas
1993-1996
Sami Roulamo Skills
- Agile Methodologies
- Analytical Skills
- B2B
- CRM
- Change Management
- Customer Experience
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- IT Development
- IT Service Management
- ITIL
- Information Technology
- Integration
- Interpersonal Skills
- Microsoft Office
- Sales Process
- Scheduling
- Service Delivery
- Software Solutions
- Solution Selling
- Strategic Customer Development
- Team Leadership
- Team Management
- Teamwork
Sami Roulamo Summary
- Sami Roulamo, based in Helsinki, FI, is currently a Senior Customer Development Manager at Cuuma Communications Oy. Sami Roulamo brings experience from previous roles at Enreach for Enterprises and Questback. Sami Roulamo holds a 2000 - 2002 Datanomi @ Jyväskylän Aikuisopisto. With a robust skill set that includes Agile Methodologies, Analytical Skills, B2B, CRM, Change Management and more. Sami Roulamo has 2 emails on RocketReach.
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