Sami Haidar Email & Phone Number
CRM and Contact Center Manager @ Hassan's Optician Co.
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Sami Haidar Location
- Kuwait City, Al Asimah, Kuwait
Sami Haidar Work
- 2025 -now CRM and Contact Center Manager @
- 2023 -2025 CRM and Customer Service Manager @
- 2019 -2023 Operations Manager @
- 2012 -2019 Sr. CRM and Quality assurance officer @
- 2012 -2015 Complaints and Quality assurance Officer @
- 2007 -2012 customer service and visa officer @ British Embassy, kuwait
Sami Haidar Education
- Jami'at Al-Zarqa' Al-Ahliyya Al-Khassa
Management information systems (Management Information Systems, General)
2006-2007 - Khalifa Talal Al-jery High school
high school degree (literary)
1997-2004 - IASSC
Six Sigma - Green Belt (Customer Service Management)
2020
Sami Haidar Skills
- Contact Centers
- Business-to-Business (B2B)
- Customer Service Management
- Certified CRM trainer
- Customer Support
- Customer Interaction
- Communication
- People Management
- Organization Skills
- Teamwork
- Problem Solving
- New Business Development
- Customer Service
- Customer Satisfaction
- Quality Assurance
- Quality Auditing
- Call Centers
- Team Management
- Team Leadership
- Supervisory Skills
- Time Management
- Banking
- CRM
- Business Analysis
- Customer Relationship Management (CRM)
- Strategic Planning
Sami Haidar Summary
- Sami Haidar, based in Kuwait City, Al Asimah, Kuwait, is currently a CRM and Contact Center Manager at Hassan's Optician Co.. Sami Haidar brings experience from previous roles at WeCare Kuwait, Zain Kuwait and Kuwait Finance House. Sami Haidar holds a 2006 - 2007 Management information systems in Management Information Systems, General @ Jami'at Al-Zarqa' Al-Ahliyya Al-Khassa. With a robust skill set that includes Contact Centers, Business-to-Business (B2B), Customer Service Management, Certified CRM trainer, Customer Support and more. Sami Haidar has 2 emails and 1 mobile phone numbers on RocketReach.
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