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Samer Moussa Location
Cairo, Cairo Governorate, EG
Samer Moussa Work
Director of Learning and Development @ (February 2025 - Present)
Customer Success Quality and Training Lead @ Passion.io (January 2023 - July 2024)
Learning and Development Manager @ (March 2019 - December 2022)
QA and Training Lead @ (August 2018 - February 2019)
L and D and Technical Senior Trainer @ (September 2017 - July 2018)
Soft Skills and Product Trainer @ (April 2014 - August 2017)
Operations Supervisor @ (September 2011 - April 2014)
Samer Moussa Education
Modern Academy Maadi
Bachelor's degree (Business Administration and Management, General)
2008-2012
Samer Moussa Skills
CRM
Call Centers
Commitment towards work
Communication skills
Customer Experience
Customer Satisfaction
Customer Service
Damage Tolerance
Employee Training
Innovation
Interpersonal Skills
Microsoft Office
Microsoft Outlook
Performance Management
Process Improvement
Soft Skills
Staff Development
Supervisory Skills
Team Building
Team Leadership
Team Management
Team Motivation
Training
Training Delivery
Training Needs Analysis
Vendor Management
Samer Moussa Summary
Samer Moussa, based in Cairo, Cairo Governorate, EG, is currently a Director of Learning and Development at Kwentra. Samer Moussa brings experience from previous roles at Passion.io, kwentra, Radical Minds Technologies Pvt. Ltd. and Flyin.com. Samer Moussa holds a 2008 - 2012 Bachelor's degree in Business Administration and Management, General @ Modern Academy Maadi. With a robust skill set that includes CRM, Call Centers, Commitment towards work, Communication skills, Customer Experience and more. Samer Moussa has 1 emails on RocketReach.
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