Sameh Soliman Email
Customer Experience VOC Manager @ Keeta
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Sameh Soliman Location
- Riyadh, SA
Sameh Soliman Work
- 2025 - now Customer Experience VOC Manager @
- 2018 - 2025 VOC "Voice of Customer" Manager @
- 2015 - 2018 2nd Level Technical Support Senior Supervisor @
- 2011 - 2015 Customer Care - Vendor Management Senior Supervisor @
- 2008 - 2011 Customer Care Supervisor @
- 2007 - 2008 Call Center Senior Advisor @
- 2006 - 2007 Contact Center Team Leader @
- 2004 - 2006 Customer Service Representative @
- 2002 - 2004 Marketing executive @ Egypt Post
Sameh Soliman Education
- Cairo University
Licentiate degree (Geography)
1998 - 2002
Sameh Soliman Skills
- Customer Satisfaction
- Customer Experience
- Team Leadership
- Call Center
- Project Planning
- Customer Retention
- Team Building
- BPO
- Key Performance Indicators
- Workforce Management
- Call Center Development
- Contact Centers
- Outsourcing
- GSM
- Team Management
- Call Centers
- Leadership
- Management
- Sla
- Telecommunications
- Time Management
- Performance Management
- Negotiation
- Customer Service
- Analysis
- Training
- Vendor Management
- Service Delivery
Sameh Soliman Summary
- Sameh Soliman, based in Riyadh, SA, is currently a Customer Experience VOC Manager at Keeta. Sameh Soliman brings experience from previous roles at Samsung Electronics, Etisalat Egypt and Etisalat Misr. Sameh Soliman holds a 1998 - 2002 Licentiate degree in Geography @ Cairo University. With a robust skill set that includes Customer Satisfaction, Customer Experience, Team Leadership, Call Center, Project Planning and more. Sameh Soliman has 1 emails on RocketReach.
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