Sameh Soliman Email
Customer Experience VOC Manager @ Keeta
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Sameh Soliman Location
- Riyadh, SA
Sameh Soliman Work
- Customer Experience VOC Manager @ (August 2025 - Present)
- VOC "Voice of Customer" Manager @ (August 2018 - September 2025)
- 2nd Level Technical Support Senior Supervisor @ (October 2015 - August 2018)
- Customer Care - Vendor Management Senior Supervisor @ (September 2011 - October 2015)
- Customer Care Supervisor @ (January 2008 - September 2011)
- Call Center Senior Advisor @ (May 2007 - January 2008)
- Contact Center Team Leader @ (May 2006 - May 2007)
- Customer Service Representative @ (May 2004 - May 2006)
- Marketing executive @ Egypt Post (September 2002 - April 2004)
Sameh Soliman Education
- Cairo University
Licentiate degree (Geography)
1998-2002
Sameh Soliman Skills
- Customer Satisfaction
- Customer Experience
- Team Leadership
- Call Center
- Project Planning
- Customer Retention
- Team Building
- BPO
- Key Performance Indicators
- Workforce Management
- Call Center Development
- Contact Centers
- Outsourcing
- GSM
- Team Management
- Call Centers
- Leadership
- Management
- Sla
- Telecommunications
- Time Management
- Performance Management
- Negotiation
- Customer Service
- Analysis
- Training
- Vendor Management
- Service Delivery
Sameh Soliman Summary
- Sameh Soliman, based in Riyadh, SA, is currently a Customer Experience VOC Manager at Keeta. Sameh Soliman brings experience from previous roles at Samsung Electronics, Etisalat Egypt and Etisalat Misr. Sameh Soliman holds a 1998 - 2002 Licentiate degree in Geography @ Cairo University. With a robust skill set that includes Customer Satisfaction, Customer Experience, Team Leadership, Call Center, Project Planning and more. Sameh Soliman has 1 emails on RocketReach.
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