2007 -
2011 High Value Call Center Supervisor [Consumer] @
2001 -
2007 Team Leader @
1998 -
2001 Senior Clark @ Egyptian Gulf Bank
Sameh Habib Education
Ain Shams University
Bachelor of Commerce (Accounting)
1992
-
1996
Sameh Habib Skills
Team Management
Interpersonal Communication
Microsoft Excel
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
English
Customer Experience
Communication
Responsibility
Teller Operations
Letter Guarantee
Cheque Collection
Credit Cards
Customer Service
Leadership Management
Launch Department (Quality Team)
Consumer Services
Launched GSM
Team Building
Vendor Management
Cost Efficiency
Quality Control
system enhancement
Reporting & Analysis
Presentation Skills
Back Office Operations
Customer Retention
Complaint Management
customer centricity
Account Management
Leadership
Collaborative Problem Solving
Client Visits
Quality Assurance
Employee Training
KPI Implementation
Operations Management
Management
Customer Relationship Management (CRM)
Analytical Skills
Data Analysis
Problem Solving
Call Center Administration
Call Center Development
Contact Center Management
Contact Center Operations
Workforce Management
Process Improvement
Sameh Habib Summary
Sameh Habib, is currently a Customer Experience Senior Supervisor at Etisalat Egypt. Sameh Habib brings experience from previous roles at Etisalat Egypt. Sameh Habib holds a 1992 - 1996 Bachelor of Commerce in Accounting @ Ain Shams University. With a robust skill set that includes Team Management, Interpersonal Communication, Microsoft Excel, Microsoft Office, Microsoft Word and more. Sameh Habib has 2 emails on RocketReach.
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