Samantha Terrell Email & Phone Number
Sr Support Escalations Manager @ Microsoft
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Samantha Terrell Location
- Mesa, AZ, US
Samantha Terrell Work
- Sr Support Escalations Manager @ (August 2026 - Present)
- Senior Manager of Technical Support @ (April 2026 - August 2026)
- Customer Escalations Program Manager @ (April 2025 - April 2026)
- Centralized Support Manager @ (November 2024 - April 2025)
- Account Operations Manager @ (December 2023 - April 2024)
- Operations Manager, Brand Partnerships @ (January 2022 - October 2023)
- Client Account Manager @ (February 2021 - January 2022)
- Multi-Channel Agent @ (January 2020 - January 2021)
- Customer Support Agent @ (August 2019 - January 2020)
- International Flight Attendant @ (July 2016 - July 2019)
- Flight Attendant @ (February 2015 - June 2016)
- Floor Lead, Manager @ The Buckle, Inc. (September 2014 - February 2015)
- 3rd Key (Supervisor, Store Associate) @ Boot Barn (April 2014 - September 2014)
- Senior Manager of Technical Support @ (April 2026 - Present)
- Multi-Unit Cashier @ High Flying Foods (February 2013 - April 2014)
- Person In Charge, Manager @ Subway Sandwiches (January 2011 - February 2013)
Samantha Terrell Education
- Northern Arizona University
(Hotel, Motel, and Restaurant Management)
2011-2012 - Point Loma High School
High School Diploma (General Studies)
2007-2011
Samantha Terrell Skills
- Customer Support
- Operations Management
- Team Leadership
- Business Process Improvement
- Coaching
- Capacity Planning
- Customer Relationship Management (CRM)
- Operations
- Team Collaboration
- Sales Operations
- Project Management
- Presentation Skills
- Analytical Skills
- Customer Service
- Hospitality Management
- Hiring
- Time Management
- Food Service
- Leadership
- Interpersonal Skills
- Training
- Management
- Client Issue Resolution
- Problem Solving
- Communication
- Contact Centers
- Writing
- Teamwork
- Customer Service Representatives
- Call Center Administration
- Phone Coverage
- Small Business Management
- Change Management
- Personal Development
- Chat
- Customer Service Systems
- Account Management
- Onboarding
- Customer Onboarding
- Training & Development
- Retail
- Cooking
- Menu Development
- Food and Beverage
- Inventory Management
- Food Safety
- Hospitality
- Catering
- Restaurants
- Micros
- Multi Unit
- Cashiering
- Food
- Hospitality Industry
- Restaurant Management
Samantha Terrell Summary
- Samantha Terrell, based in Mesa, AZ, US, is currently a Sr Support Escalations Manager at Microsoft. Samantha Terrell brings experience from previous roles at Reputation, One Medical and Passport. Samantha Terrell holds a 2011 - 2012 Northern Arizona University. With a robust skill set that includes Customer Support, Operations Management, Team Leadership, Business Process Improvement, Coaching and more. Samantha Terrell has 2 emails and 2 mobile phone numbers on RocketReach.
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