Bachelor of Science (BS), Business Administration, Management and Operations (Business Administration)
Samantha Marks Skills
Digital Strategy
eCRM
Customer Support
Creative Problem Solving
Saas
Key Performance Indicators
Continuous Improvement
Project Management
Customer Service Management
Escalations Management
Customer Engagement
CRM
Call Centers
Management
Customer Satisfaction
Operations Management
Forecasting
Call Center
Sales Operations
Leadership
Strategy
Customer Experience
Sales Process
Strategic Partnerships
Team Leadership
Customer Service
Customer Retention
Process Improvement
Recruiting
P&L Management
Workforce Management
Salesforce.com
Strategic Planning
Call Center Development
Cross-functional Team Leadership
Outsourcing
Vendor Management
Sales
Account Management
Team Building
Team Management
Sales Management
Lead Generation
Executive Management
Change Management
Telecommunications
Performance Management
Contact Centers
Coaching
Start-ups
Contract Negotiation
Training
E-commerce
Business Development
B2B
Business Strategy
BPO
Customer Experience Management
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)
Business Process Improvement
Samantha Marks Summary
Samantha Marks, based in New York, NY, US, is currently a Director of Customer Experience at Vantage Apparel. Samantha Marks brings experience from previous roles at Snow Joe + Sun Joe, AS Beauty Group, FULLBEAUTY Brands and Call Center/Operations Management. Samantha Marks holds a MBA in Marketing @ Fairleigh Dickinson University. With a robust skill set that includes Digital Strategy, eCRM, Customer Support, Creative Problem Solving, Saas and more. Samantha Marks has 3 emails and 1 mobile phone numbers on RocketReach.
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