2020 -2021 Taking a career break @ Taking a career break
2011 -2020 Customer Service Manager @
2008 -2011 Customer Services Development Manager @ The Gateshead Housing Company
2002 -2008 Team Leader @ Gateshead Council
Samantha Devlin Education
University of Northumbria at Newcastle
BA Honours Degree (Public Services Management)
2007-2009
Huntcliff Comprehensive 1982-1987
Samantha Devlin Skills
Sales
Program Management
Leadership
Customer Satisfaction
Stakeholder Management
Stakeholder Engagement
Organizational Development
Operations Management
Coaching
Java
Private Sector
Training Delivery
Procurement
Project Planning
Project Management
CRM
Business Transformation
Team Management
PowerPoint
Public Sector
Local Government
Process Improvement
Internal Communications
JavaScript
Management
Culture Change
Customer Service
Employee Engagement
Team Leadership
Policy
Recruiting
Training
Performance Management
Strategy
Customer Experience
Workforce Management
Change Management
Team Building
Contact Centers
Samantha Devlin Summary
Samantha Devlin, based in United Kingdom, is currently a Executive at Hargreaves Services plc. Samantha Devlin brings experience from previous roles at Hargreaves Services plc, Safeguard Call Handling Services Ltd, St Vincent de Paul Society (England & Wales) and Taking a career break. Samantha Devlin holds a 2007 - 2009 BA Honours Degree in Public Services Management @ University of Northumbria at Newcastle. With a robust skill set that includes Sales, Program Management, Leadership, Customer Satisfaction, Stakeholder Management and more. Samantha Devlin has 4 emails on RocketReach.
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