Samantha Boots's Location
Broomfield, CO, US
Samantha Boots's Work
- Head of Customer Operations and Support @ The Helper Bees
- Vice President, Customer Care and Support @ Brilliant Earth
- Senior Director Customer Care and Support @ Brilliant Earth
- Director Customer Experience and Contact Centers @ Brilliant Earth
- Director Customer Operations @ Petco
- Director US Site Operations @ Sixty K Ltd (60K)
- Site Leader Contact Center @ Nordstrom
- Director Operations @ 24-7 Intouch
- Director Strategic Development and Resource Optimization @ tw telecom
- Director Operations @ Covad Communications
Samantha Boots's Education
- University of Denver
Master of Business Administration (MBA) (Business)
2012 - 2014 - Colorado State University
BA, Communications
1992 - 1996
Samantha Boots's Skills
- Vendor Management
- VoIP
- Call Center
- Cross-functional Team Leadership
- Telecommunications
- Call Centers
- Process Improvement
- Team Leadership
- T1
- Executive Management
Samantha Boots's Summary
Samantha Boots, based in Broomfield, CO, US, is currently a Head of Customer Operations and Support at The Helper Bees, bringing experience from previous roles at Brilliant Earth and Petco. Samantha Boots holds a 2012 - 2014 Master of Business Administration (MBA) in Business @ University of Denver. With a robust skill set that includes Vendor Management, VoIP, Call Center, Cross-functional Team Leadership, Telecommunications and more, Samantha Boots contributes valuable insights to the industry. Samantha Boots has 6 emails and 1 mobile phone number on RocketReach.
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