Assistant Customer Relations Manager @ (October 2019 - October 2021)
Customer Relations Supervisor @ (July 2018 - September 2019)
Customer Service Manager @ NPD Group Limited (September 2015 - July 2018)
Assistant Service Quality and Training Manager, Certified Service Trainer @ (January 2015 - August 2015)
Service Quality and Training Supervisor @ (January 2013 - December 2014)
Service Supervisor @ (February 2012 - December 2012)
Senior Service Advisor @ (April 2011 - January 2012)
Service Advisor @ (October 2009 - March 2011)
Service Advisor Supervisor @ Ekspres Auto Services Ltd (October 2008 - October 2009)
Merchandiser @ (April 2008 - October 2008)
Assistant Merchandiser @ (June 2007 - March 2008)
Service Advisor @ (August 2004 - May 2007)
Sam Wong Education
The Open University of Hong Kong
Bachelor's degree (Business Administration and Management, General)
2005-2010
The Hong Kong Institute of Vocational Education
Higher Diploma (Automotive Engineering)
2001-2004
Sam Wong Skills
Automotive
Customer Service
Management
Project Management
Negotiation
Manufacturing
Leadership
Customer Service Training
Customer Service Management
Quality of Service (QoS)
Sales Management
Customer-focused Service
Sales Presentations
Sales & Marketing
Order Management
Inventory Management
Inventory Planning
Merchandising Strategies
Team Building
International Trade
Sam Wong Summary
Sam Wong, based in Hong Kong, is currently a Senior Manager, Customer Relations at Zung Fu Company Limited. Sam Wong brings experience from previous roles at Zung Fu Company Limited and NPD Group Limited. Sam Wong holds a 2005 - 2010 Bachelor's degree in Business Administration and Management, General @ The Open University of Hong Kong. With a robust skill set that includes Automotive, Customer Service, Management, Project Management, Negotiation and more. Sam Wong has 2 emails on RocketReach.
Looking for a different Sam Wong?
Find contact details for 700 million professionals.