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Sam Wilhelm Location
United States
Sam Wilhelm Work
2026 -now Operational Excellence Manager @
2024 -2026 Manager, Digital Pre-Arrival Operations @
2023 -2024 Learning and Development Manager @
2021 -2022 Channel Account Manager @ Hana Nai'a Aromatherapy Hawai'i
2011 -2021 Director of Guest Services and Concierge @
2008 -2011 Chief Concierge @
2006 -2008 Guest Services Representative, Night Supervisor, Asst. Front Office Manager @
2000 -2006 Concierge and Front Office and Food and Beverage @
Sam Wilhelm Education
Hana High School and Elementary
Sam Wilhelm Skills
Banquets
Front Office
Management
Food and Beverage
Hospitality
Concierge
Revenue Analysis
Resorts
Banquet Operations
Micros
Hotel Management
Hospitality Management
Hospitality Industry
Hotels
Pre Opening
Concierge Services
Public Speaking
Employee Engagement
Salesforce
Microsoft PowerPoint
Customer Satisfaction
Vendor Management
Team Leadership
Process Improvement
Activity Links
Luxury Experiences
Sales And Upselling
Microsoft Excel
Guest Activity Management Systems
Customer Service
Training And Coaching
Contract Negotiation
System Selection And Testing
Vendor Negotiation
Travel
Commission Structures
Sam Wilhelm Summary
Sam Wilhelm, based in United States, is currently a Operational Excellence Manager at The Ritz-Carlton Hotel Company, L.L.C.. Sam Wilhelm brings experience from previous roles at Four Seasons Hotels and Resorts and Hana Nai'a Aromatherapy Hawai'i. Sam Wilhelm holds a Hana High School and Elementary. With a robust skill set that includes Banquets, Front Office, Management, Food and Beverage, Hospitality and more. Sam Wilhelm has 1 emails and 1 mobile phone numbers on RocketReach.
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