Sam Wilhelm Email & Phone Number
Operational Excellence Manager @ The Ritz-Carlton Hotel Company, L.L.C.
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Sam Wilhelm Location
- United States
Sam Wilhelm Work
- Operational Excellence Manager @ (March 2026 - Present)
- Manager, Digital Pre-Arrival Operations @ (July 2024 - January 2026)
- Learning and Development Manager @ (January 2023 - July 2024)
- Channel Account Manager @ Hana Nai'a Aromatherapy Hawai'i (June 2021 - September 2022)
- Director of Guest Services and Concierge @ (May 2011 - May 2021)
- Chief Concierge @ (January 2008 - January 2011)
- Guest Services Representative, Night Supervisor, Asst. Front Office Manager @ (January 2006 - January 2008)
- Concierge and Front Office and Food and Beverage @ (March 2000 - January 2006)
Sam Wilhelm Education
- Hana High School and Elementary
Sam Wilhelm Skills
- Banquets
- Front Office
- Management
- Food and Beverage
- Hospitality
- Concierge
- Revenue Analysis
- Resorts
- Banquet Operations
- Micros
- Hotel Management
- Hospitality Management
- Hospitality Industry
- Hotels
- Pre Opening
- Concierge Services
- Public Speaking
- Employee Engagement
- Salesforce
- Microsoft PowerPoint
- Customer Satisfaction
- Vendor Management
- Team Leadership
- Process Improvement
- Activity Links
- Luxury Experiences
- Sales And Upselling
- Microsoft Excel
- Guest Activity Management Systems
- Customer Service
- Training And Coaching
- Contract Negotiation
- System Selection And Testing
- Vendor Negotiation
- Travel
- Commission Structures
Sam Wilhelm Summary
- Sam Wilhelm, based in United States, is currently a Operational Excellence Manager at The Ritz-Carlton Hotel Company, L.L.C.. Sam Wilhelm brings experience from previous roles at Four Seasons Hotels and Resorts and Hana Nai'a Aromatherapy Hawai'i . Sam Wilhelm holds a Hana High School and Elementary. With a robust skill set that includes Banquets, Front Office, Management, Food and Beverage, Hospitality and more. Sam Wilhelm has 1 mobile phone numbers on RocketReach.
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