Sam Spencer Email & Phone Number
Head of Strategy and Operations @ Lima Delta
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Sam Spencer Location
- Brighton, GB
Sam Spencer Work
- Head of Strategy and Operations @ (February 2024 - Present)
- Founding Coach @ SoundBoard (May 2025 - Present)
- Head of Customer Success @ (August 2022 - January 2024)
- VP Customer Success @ Elucidat (March 2021 - August 2022)
- Head of Customer Success @ Elucidat (August 2017 - March 2021)
- Production Director Learning Content @ (February 2015 - August 2017)
- Production Manager @ (October 2013 - February 2015)
- Projects Director @ (January 2012 - October 2013)
- Senior Project Manager @ (April 2010 - January 2012)
- Project manager @ (June 2008 - April 2010)
- Project Manager @ Epic Learning (January 2006 - January 2008)
- Workplace Trainer @ (January 1998 - January 2006)
Sam Spencer Education
- Queen Mary University of London
Master of Science - MSc (Global Publich Health)
2021-2023 - University of Brighton
BA (Hons) Communication & Digital Media (Digital Communication and Media/Multimedia)
2003-2006
Sam Spencer Skills
- Account Expansion & Upsell Strategy
- Account Management
- Analytics
- Building & Scaling Teams
- Business Analysis
- Business Reviews
- Business-to-Business (B2B)
- CRM
- CS Strategy & Operations
- Capacity Building
- Capacity Development
- Capacity Planning
- Change & Program Leadership
- Change Initiatives
- Change Management
- Coaching
- Commercial
- Commercial Growth
- Communication
- Consultation
- Consulting
- Creative Problem Solving
- Cross-functional GTM Alignment
- Cross-functional Team Leadership
- Customer Adoption & Value Realisation
- Customer Journeys
- Customer Lifecycle Management
- Customer Marketing
- Customer Onboarding
- Customer Retention
- Customer Segmentation Strategy
- Customer Success
- Customer Success Leadership
- Customer Success Leadership & Strategy
- Customer Support
- Customer Value
- Customer Value & Success
- Customer-Focused Service
- Development Strategy
- E-Learning
- Enterprise Customer Engagement
- Escalation Process
- Executive Stakeholder & Customer Value Management
- Executive Stakeholder & Enterprise Engagement
- Executive Stakeholder Management
- Expansion Strategy
- Go-to-Market & Commercial Alignment
- Go-to-Market & Post-Sales Commercial Strategy
- Go-to-Market Strategy
- Key Performance Indicators
- Lead Qualification
- Leadership
- Management
- Market Segmentation
- Mid-Market
- Mobile Learning
- Multimedia
- Needs Analysis
- Negotiation
- Net Revenue Retention (NRR) & Growth
- Net Revenue Retention (NRR) Growth
- Operational Efficiency
- Operational Excellence & KPIs
- Operational Excellence & Service Delivery
- Organizational Learning
- People Management
- Problem Solving
- Product Adoption
- Production Management
- Professional Services
- Professional Services & Service Delivery
- Professional Services Leadership
- Program Management
- Project Delivery
- Project Management
- Project Management Office (PMO)
- Project Planning
- Proposal Writing
- Recruitment
- Resource Management
- Service Delivery
- Software Project Management
- Software as a Service (SaaS)
- Stakeholder Management
- Strategic Accounts
- Strategic Accounts & Executive Engagement
- Strategic Planning
- Strategic Planning & Execution
- Strategic Thinking
- Strategy
- Success Principles
- Supplier Relationship Management
- Support Management
- Team Leadership
- Team Leadership & People Development
- Team Management
- Training
- Training Delivery
- Training and Development (HR)
- Web Project Management
- MS Project
- Social Media Marketing
- Product Management
- E Learning
- Public Speaking
Sam Spencer Summary
- Sam Spencer, based in Brighton, GB, is currently a Head of Strategy and Operations at Lima Delta. Sam Spencer brings experience from previous roles at SoundBoard, Birdie and Elucidat. Sam Spencer holds a 2021 - 2023 Master of Science - MSc in Global Publich Health @ Queen Mary University of London. With a robust skill set that includes Account Expansion & Upsell Strategy, Account Management, Analytics, Building & Scaling Teams, Business Analysis and more. Sam Spencer has 2 emails on RocketReach.
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