Sam Senior Email
Service Delivery Manager - Infrastructure and Cloud (Qantas Group) @ Kinetic IT
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Sam Senior Location
- Melbourne, VIC, AU
Sam Senior Work
- 2025 -now Service Delivery Manager - Infrastructure and Cloud (Qantas Group) @
- 2023 -2025 Service Delivery Manager - Service Integration and Management (ATO) @
- 2021 -2023 Service Delivery Manager - Service Centre and Customer Tools (Victoria Police) @
- 2018 -2021 Operations Manager (Victoria Police) @
- 2016 -2017 Customer Experience Manager - Technical @
- 2015 -2016 Contact Centre Manager - Technical Support @
- 2008 -2015 Team Manager @
- 2006 -2008 Senior Support Technician - IP and DSL @
- 2005 -2006 Support Technician - IP and DSL @
Sam Senior Education
- Australian College Of Commerce & Management - RTO Code 1441
Advanced Diploma of Leadership and Management
2020 - Australian College Of Commerce & Management - RTO Code 1441
Certificate IV in Frontline Management
2010 - Carey Baptist Grammar School 2000
Sam Senior Skills
- Leadership
- Business Process Improvement
- SNMP
- Sla
- ITIL
- Problem Management
- IT Strategy
- Team Management
- DSL
- WAN
- IP
- Management
- SDH
- Telecommunications
- Customer Experience
- Technical Support
- Service Delivery
- Incident Management
- Cisco Technologies
- Managed Services
- Vendor Management
- Change Management
- Call Centers
- Microsoft Word
- Microsoft Office
- Training
- Service Desk Management
- Customer Experience Management
- Team Leadership
- IT Service Management
Sam Senior Summary
- Sam Senior, based in Melbourne, VIC, AU, is currently a Service Delivery Manager - Infrastructure and Cloud (Qantas Group) at Kinetic IT. Sam Senior brings experience from previous roles at Kinetic IT and Foxtel. Sam Senior holds a Advanced Diploma of Leadership and Management @ Australian College Of Commerce & Management - RTO Code 1441. With a robust skill set that includes Leadership, Business Process Improvement, SNMP, Sla, ITIL and more. Sam Senior has 3 emails on RocketReach.
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