Sam Rafferty Email & Phone Number
Head of Implementation @ Ingrid
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Sam Rafferty Location
- United Kingdom
Sam Rafferty Work
- Head of Implementation @ (December 2024 - Present)
- Onboarding Manager @ (September 2024 - December 2024)
- Freelance IT Operations and SaaS Consultant @ Self-employed (January 2024 - September 2024)
- Operations Director @ (September 2023 - December 2023)
- Customer Success Director @ (March 2023 - August 2023)
- Global Head of Customer Success @ (June 2019 - November 2021)
- Head of Professional Services @ (September 2018 - June 2019)
- Product Manager, Senior Business Analyst and QA @ (September 2016 - September 2018)
- IT Service Manager @ (October 2013 - October 2015)
- Head of Operations @ (February 2011 - October 2013)
- IT and Operations Manager @ (November 2006 - January 2011)
- Service Request Manager : Transport for London (TfL) @ (December 2004 - November 2006)
- Service Transition Manager : Lloyds TSB @ (January 2001 - December 2004)
- Service Delivery Consultant : Barclays @ (June 2000 - December 2000)
Sam Rafferty Education
- University of Nottingham
BEng Civil Engineering with German
- Derby College
BTEC National Diploma in Electrical & Mechanical Engineering
- The Ecclesbourne School
GCSEs
Sam Rafferty Skills
- Agile & Waterfall Methodologies
- Application Development
- Banking
- Blockchain
- Business Analysis
- Business Continuity
- Business Process Improvement
- Change Management
- Coaching & Mentoring
- Conflict Resolution
- Continuous Improvement
- Continuous Process Improvement
- Cross-functional Collaborations
- Cryptocurrency
- Customer Journey Mapping
- Customer Success
- Cybersecurity
- Decentralized Applications (DApps)
- Disaster Recovery
- E-Commerce
- Ethereum
- Financial Risk
- Financial Services
- Governance
- ISO 27001
- ISO 9001
- IT Integration
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Information Security Management
- Leadership
- Manage Client Relationships
- Management
- Mentoring
- Microsoft Excel
- Non-Fungible Tokens (NFTs)
- Objectives and Key Results (OKRs)
- Operational Strategy
- Operations Management
- PRINCE2
- Problem Solving
- Process Improvement
- Program Management
- Project Delivery
- Project Management
- Regression Testing
- Release Management
- Revenue Operations
- Risk Management
- SLA
- Scrum
- Service Delivery
- Six Sigma
- Smart Contracts
- Software Implementation
- Software as a Service (SaaS)
- Stakeholder Management
- Strategy
- System Testing
- Team Management
- Technology Change Management
- User Acceptance Testing
- Workflow Management
Sam Rafferty Summary
- Sam Rafferty, based in United Kingdom, is currently a Head of Implementation at Ingrid. Sam Rafferty brings experience from previous roles at Ingrid, Self-employed and Rippl - Recognition, Reward, Benefits & Incentives. Sam Rafferty holds a BEng Civil Engineering with German @ University of Nottingham. With a robust skill set that includes Agile & Waterfall Methodologies, Application Development, Banking, Blockchain, Business Analysis and more. Sam Rafferty has 2 emails and 1 mobile phone numbers on RocketReach.
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