2015 -
2017 Continuous Improvement Manager at Co-operative Energy @
2013 -
2015 Senior Subject Matter Expert (Customer Journey) at Co-operative Energy @
2011 -
2013 Customer Services Manager at Co-operative Childcare @
2009 -
2011 Graduate Trainee @
2007 -
2009 Customer Service Assistant @
Sam Newman Education
University of Gloucestershire
BA Hons (Business Management)
2006
-
2009
Sam Newman Skills
Team Leadership
Customer Service
Change Management
Customer Experience
Coaching
Team Management
Business Process Improvement
Management
Project Management
Stakeholder Management
Operations Management
Project Planning
Performance Management
Retail
Training
Customer Satisfaction
Strategy
Business Analysis
Business Planning
Continuous Improvement
MS Excel Pivot Tables
Customer Journeys
Oracle
Subject Matter Experts
Oracle Applications
Documaker
Customer Self Service
Requirements Analysis
Requirements Gathering
System Integration Testing
Customer Journey Mapping
customer self ser
Contract Management
Supplier Management
Process Design
Quality Assurance
Lean Six Sigma
Yellow Belt
Lean six sigma green belt
Green Belt
Architects
Public Speaking
Account Management
Process Improvement
Workshops
Utilities
Microsoft Office
Microsoft Word
Microsoft Excel
Junifer
Keys
Sam Newman Summary
Sam Newman, based in Cheltenham, GB, is currently a Product Management Director at UtilityCloud. Sam Newman brings experience from previous roles at Gentrack Ltd (Global). Sam Newman holds a 2006 - 2009 BA Hons in Business Management @ University of Gloucestershire. With a robust skill set that includes Team Leadership, Customer Service, Change Management, Customer Experience, Coaching and more. Sam Newman has 2 mobile phone numbers on RocketReach.
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