Sam McDonald Email & Phone Number
Director of Information Technology @ SitusAMC
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Sam McDonald Location
- Sandpoint, ID, US
Sam McDonald Work
- Director of Information Technology @ (March 2026 - Present)
- SVP, IT Operations | IT Service Management and Process Support @ (February 2024 - March 2026)
- SVP, IT Operations @ (February 2023 - February 2024)
- VP, IT Operations @ (February 2021 - February 2023)
- ITIL® 5 Co Author and Expert Advisory Board Member @ (February 2025 - Present)
- DevOps and ITSM Advisory Board Member @ (April 2024 - Present)
- Sr. Manager - ITSM Process Management @ (December 2019 - February 2021)
- Manager - ITSM Process Management @ (September 2014 - December 2019)
- Supervisor - Process Management @ (April 2014 - September 2014)
- IT Operations Process Manager @ (October 2013 - April 2014)
- Operations Analyst @ (January 2013 - October 2013)
- Network Administrator and Business Analyst @ (November 2010 - January 2013)
- Business Systems Analyst @ Pierce Commercial Bank (April 2004 - November 2010)
- Retail and Technical Services @ Top Hat Formal Wear (September 1999 - April 2004)
Sam McDonald Education
- University of Washington 2006-2008
- Wilson High School 1999-2003
Sam McDonald Skills
- Site Reliability Engineering
- Amazon Web Services (AWS)
- Microsoft Azure
- ITIL Process Implementation
- Business Analysis
- IT Strategy
- Data Analysis
- Analysis
- Requirements Analysis
- Program Management
- Business Requirements
- Change Management
- Business Process Improvement
- Project Management
- Business Intelligence
- Business Development
- IT Service Management
- Process Management
- Release Management
- Configuration Management
- Business Process
- Problem Management
- IT Operations
- Software Documentation
- Lean Six Sigma
- ITIL
- Agile Project Management
- Visio
- Management
- Leadership
- Team Building
- ServiceNow
- Process Improvement
- ITIL Process
- Major Incident Management
- ITIL Implementation
- DevOps
- Agile & Waterfall Methodologies
- Operations Management
- Six Sigma
- Incident Management
- Technology Change Management
- Service Improvement
- IT Business Analysis
Sam McDonald Summary
- Sam McDonald, based in Sandpoint, ID, US, is currently a Director of Information Technology at SitusAMC. Sam McDonald brings experience from previous roles at SitusAMC and PeopleCert. Sam McDonald holds a 2006 - 2008 University of Washington. With a robust skill set that includes Site Reliability Engineering, Amazon Web Services (AWS), Microsoft Azure, ITIL Process Implementation, Business Analysis and more. Sam McDonald has 2 emails and 1 mobile phone numbers on RocketReach.
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