Sam McDonald Email & Phone Number
Director of Information Technology @ SitusAMC
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Sam McDonald Location
- Sandpoint, ID, US
Sam McDonald Work
- 2026 -now Director of Information Technology @
- 2024 -2026 SVP, IT Operations | IT Service Management and Process Support @
- 2023 -2024 SVP, IT Operations @
- 2021 -2023 VP, IT Operations @
- 2025 -now ITIL® 5 Co Author and Expert Advisory Board Member @
- 2024 -now DevOps and ITSM Advisory Board Member @
- 2019 -2021 Sr. Manager - ITSM Process Management @
- 2014 -2019 Manager - ITSM Process Management @
- 2014 -2014 Supervisor - Process Management @
- 2013 -2014 IT Operations Process Manager @
- 2013 -2013 Operations Analyst @
- 2010 -2013 Network Administrator and Business Analyst @
- 2004 -2010 Business Systems Analyst @ Pierce Commercial Bank
- 1999 -2004 Retail and Technical Services @ Top Hat Formal Wear
Sam McDonald Education
- University of Washington 2006-2008
- Wilson High School 1999-2003
Sam McDonald Skills
- Site Reliability Engineering
- Amazon Web Services (AWS)
- Microsoft Azure
- ITIL Process Implementation
- Business Analysis
- IT Strategy
- Data Analysis
- Analysis
- Requirements Analysis
- Program Management
- Business Requirements
- Change Management
- Business Process Improvement
- Project Management
- Business Intelligence
- Business Development
- IT Service Management
- Process Management
- Release Management
- Configuration Management
- Business Process
- Problem Management
- IT Operations
- Software Documentation
- Lean Six Sigma
- ITIL
- Agile Project Management
- Visio
- Management
- Leadership
- Team Building
- ServiceNow
- Process Improvement
- ITIL Process
- Major Incident Management
- ITIL Implementation
- DevOps
- Agile & Waterfall Methodologies
- Operations Management
- Six Sigma
- Incident Management
- Technology Change Management
- Service Improvement
- IT Business Analysis
Sam McDonald Summary
- Sam McDonald, based in Sandpoint, ID, US, is currently a Director of Information Technology at SitusAMC. Sam McDonald brings experience from previous roles at SitusAMC and PeopleCert. Sam McDonald holds a 2006 - 2008 University of Washington. With a robust skill set that includes Site Reliability Engineering, Amazon Web Services (AWS), Microsoft Azure, ITIL Process Implementation, Business Analysis and more. Sam McDonald has 2 emails and 1 mobile phone numbers on RocketReach.
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