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Sam L. Location
California, United States
Sam L. Work
Vice President, Operations and Strategy @ (February 2023 - Present)
Director, Customer Operations @ (February 2021 - February 2023)
Head of Customer Experience @ (September 2018 - December 2019)
Head of Customer Experience @ Iron Axis (August 2017 - September 2018)
Director of Customer Experience @ (July 2016 - August 2017)
Head of Customer Operations @ (August 2014 - July 2016)
Social Impact Entrepreneur @ Various (September 2003 - September 2014)
Sam L. Education
University of California, Davis
Bachelor of Arts - BA (Music)
Sam L. Skills
Account Management
Business Analysis
Business Development
Business Operations
Business Process Improvement
Business Strategy
Consulting
Cross-functional Team Leadership
Customer Advocacy
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Early-stage Startups
Entrepreneurship
Go-to-Market Strategy
Leadership
Leading Positive Change
Management
Mentoring
Microsoft Office
Non-profit Leadership
PowerPoint
Process Flow Documentation
Product Management
Product Operations
Program Development
Program Management
Project Management
Project Staffing
Public Speaking
Salesforce.com
Service Desk Management
Software as a Service (SaaS)
Strategic Partnerships
Strategic Planning
Strategy
Streamlining Process
Team Building
Team Leadership
Technical Skillset
Technical Support
Training
Voice of the Customer
mobile applications
mobile devices
startups
Sam L. Summary
Sam L., based in California, United States, is currently a Vice President, Operations and Strategy at Brain Technologies, Inc.. Sam L. brings experience from previous roles at Brain Technologies, Inc., OhmConnect, Iron Axis and StudyBlue. Sam L. holds a Bachelor of Arts - BA in Music @ University of California, Davis. With a robust skill set that includes Account Management, Business Analysis, Business Development, Business Operations, Business Process Improvement and more. Sam L. has 1 emails and 3 mobile phone numbers on RocketReach.
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