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Sam Ing-Pich Location
Orlando, FL, US
Sam Ing-Pich Work
2019 -now Application Support Lead @
2008 -2019 Systems Manager @
2005 -2008 Cingular Portal Support Lead @
2001 -2005 Siebel CRM Administrator @
1999 -2001 Software Test Analyst @
Sam Ing-Pich Education
UW Foster School of Business
BA, Business (MIS)
1993-1999
University of Washington
BA (Sociology)
1993-1999
Sam Ing-Pich Skills
Dynamic Host Configuration Protocol (DHCP)
Enterprise Systems
Confluence
Problem Solving
Application Services
Application Analysis
Management
Leadership
Microsoft Office
Technical Understanding
Written Communication
System Administration
Customer Satisfaction
Documentation
ServiceNow
Service-Oriented Architecture (SOA)
IT Escalation
Analytical Skills
Service-Level Agreements (SLA)
Root Cause
LDAP
Interpersonal Skills
Transport Layer Security (TLS)
Customer Support
Customer Service
System Monitoring
NoSQL
Disk
Databases
Support Documentation
Red Hat Enterprise Linux (RHEL)
Agile & Waterfall Methodologies
Middleware
Troubleshooting
SQL
Microsoft Azure
Team Leadership
Technical Support
Git
Elastic Stack (ELK)
Apache
Kubernetes
Linux
Shell Scripting
Communication
SDLC
Integration
Telecommunications
Software Project Management
Program Management
Agile Methodologies
Vendor Management
Requirements Analysis
Cloud Computing
Business Analysis
Sam Ing-Pich Summary
Sam Ing-Pich, based in Orlando, FL, US, is currently a Application Support Lead at Tech Mahindra. Sam Ing-Pich brings experience from previous roles at AT&T and Cingular Wireless. Sam Ing-Pich holds a 1993 - 1999 BA, Business in MIS @ UW Foster School of Business. With a robust skill set that includes Dynamic Host Configuration Protocol (DHCP), Enterprise Systems, Confluence, Problem Solving, Application Services and more. Sam Ing-Pich has 2 emails and 2 mobile phone numbers on RocketReach.
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