Senior Director of Implementation @ (August 2023 - September 2024)
Engineering Manager @ (December 2022 - August 2023)
Vice President, Implementation @ (May 2019 - August 2022)
Vice President of Client Experience @ (May 2017 - May 2019)
Director, Customer Support @ Emergency CallWorks (May 2013 - May 2017)
Director, Customer Services @ Acuitec (May 2010 - May 2013)
Sam Houston Education
University of Alabama, Manderson Graduate School of Business
Master of Business Administration - MBA
University of Alabama at Birmingham
Bachelor of Arts - BA
Sam Houston Skills
Account Management
Agile Methodologies
Business Relationship Management
Coaching
Cross-functional Team Leadership
Customer Advocacy
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Support
Engineering Management
Executive Leadership
Executive Management
Operational Excellence
Operations Management
Project Implementation
Project Management
Sales Engineering
Software Implementation
Software Project Management
Strategy
Sam Houston Summary
Sam Houston, based in Birmingham, AL, US, is currently a Senior Director, Technical Operations at Guideway Care. Sam Houston brings experience from previous roles at Immediate, AutoTec and Meazure Learning. Sam Houston holds a Master of Business Administration - MBA @ University of Alabama, Manderson Graduate School of Business. With a robust skill set that includes Account Management, Agile Methodologies, Business Relationship Management, Coaching, Cross-functional Team Leadership and more. Sam Houston has 1 emails and 1 mobile phone numbers on RocketReach.
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