Sam Hendrix Email & Phone Number
Sr. Software Engineer @ UnitedHealth Group
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Sam Hendrix Location
- Chattanooga, TN, US
Sam Hendrix Work
- 2020 -now Sr. Software Engineer @
- 2017 -2020 Manager, Telephony Support Services, Optum @
- 2017 -2017 Sr. Telecom Busn. Analyst - Training and Quality Lead @
- 2014 -2017 Voice Solutions and Integration and Optum @
- 2013 -2014 Customer Care Supervisor - Community and State @
- 2004 -2013 Virtual Customer Care Supervisor @
- 1997 -2004 Business Owner @ Custom Communications
- 2000 -2003 Customer Service Lead @
- 1993 -2000 Emergency Communications Technician III @ Knox County Emergency Communications E-911
- 1994 -2000 Senior Patrol Reserve Officer @
Sam Hendrix Education
- Cleveland State Community College
(Criminal Justice/Police Science)
1991-1991 - The University of Tennessee at Chattanooga
(Criminal Justice)
1988-1991 - Soddy Daisy High School 1984-1988
Sam Hendrix Skills
- Customer Experience
- Broadband
- Project Management
- Vendor Management
- Social Media
- Strategy
- Contact Centers
- Process Improvement
- Customer Service
- Avaya Technologies
- Leadership
- Customer Retention
- Computer Network Operations
- Avaya
- Telecommunications
- Analysis
- Customer Satisfaction
- Call Center
- Management
- IVR
- Call Centers
- Telephony
- Computer Network
- Cable Modems
- Training
- Software Documentation
- Strategic Planning
- VoIP
- Routers
- Wireless
- Human Resources
- Workforce Management
- Troubleshooting
- Technical Support
Sam Hendrix Summary
- Sam Hendrix, based in Chattanooga, TN, US, is currently a Sr. Software Engineer at UnitedHealth Group. Sam Hendrix brings experience from previous roles at UnitedHealth Group. Sam Hendrix holds a 1991 - 1991 Cleveland State Community College. With a robust skill set that includes Customer Experience, Broadband, Project Management, Vendor Management, Social Media and more. Sam Hendrix has 5 emails and 2 mobile phone numbers on RocketReach.
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