Sam Frederick Email & Phone Number

Director, Product Management @ CXBuilder

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Sam Frederick Location

Boston, MA, US

Sam Frederick Work

Director, Product Management @ (January 2026 - Present)
Senior Director, Customer Experience Solutions @ (February 2025 - January 2026)
Specialist Solutions Architect, Amazon Connect @ (January 2021 - February 2025)
Solutions Architect Intern @ (June 2020 - January 2021)
Software Engineer Intern @ (January 2019 - August 2019)
Teaching Assistant @ (September 2017 - December 2018)

Sam Frederick Education

University of Vermont
Computer Science & Information Systems (Computer Science)
2016-2020
Waynflete School 2011-2015

Sam Frederick Skills

.NET Framework
AWS Identity and Access Management (AWS IAM)
Agentic AI Development
Amazon Bedrock
Amazon Connect
Amazon EKS
Amazon Lex
Amazon S3
Amazon Web Services (AWS)
AngularJS
Anthropic Claude
Artificial Intelligence (AI)
Big Data
Big Data Analytics
C++
CSS
Cascading Style Sheets (CSS)
Chatbot Design
Chatbot Development
Chatbot Testing
Claude Agent SDK
Claude Code
Cloud Application Development
Cloud Computing
Cloud Consulting
Cloud Infrastructure
Cloud Migration
Cloud Services
Cloud-Native Architecture
Contact Center Architecture
Contact Center Consulting
Contact Center Design
Contact Center Management
Contact Center Operations
Contact Center Optimization
Contact Center Strategy
Contact Center Technology
Contact Center Transformation
Contact Centers
Continuous Delivery (CD)
Continuous Integration (CI)
Continuous Integration and Continuous Delivery (CI/CD)
Conversational AI
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Data Analytics
Data Lakes
Data Security
Drupal
Generative AI
Generative AI Tools
Genesys
Genesys Cloud
Git
Google Cloud Platform (GCP)
HTML
Identity and Access Management (IAM)
Information Security
JavaScript
Kubernetes
Large Language Model Operations (LLMOps)
Large Language Models (LLM)
Machine Learning
Node.js
PHP
Product Management
Prompt Engineering
Python (Programming Language)
React.js
Regulatory Compliance
Retrieval-Augmented Generation (RAG)
Security Architecture Design
Security Controls
Security Management
Sentry
Teaching
Telecommunications
Terraform
University Teaching
Web Design

Sam Frederick Summary

Sam Frederick, based in Boston, MA, US, is currently a Director, Product Management at CXBuilder. Sam Frederick brings experience from previous roles at Maximus, Amazon Web Services (AWS) and Tesla. Sam Frederick holds a 2016 - 2020 Computer Science & Information Systems in Computer Science @ University of Vermont. With a robust skill set that includes .NET Framework, AWS Identity and Access Management (AWS IAM), Agentic AI Development, Amazon Bedrock, Amazon Connect and more. Sam Frederick has 2 emails and 1 mobile phone numbers on RocketReach.