Sam Ebenezer Email & Phone Number
Senior Services Head - Client Operations @ Infosys
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Sam Ebenezer Location
- Philadelphia, PA, US
Sam Ebenezer Work
- Senior Services Head - Client Operations @ (April 2024 - Present)
- Services Head - Client Operations @ (November 2018 - June 2024)
- Country Head-Costa Rica @ Infosys Costa Rica (January 2014 - November 2018)
- Senior Delivery Head- Operations @ Infosys Mexico (April 2012 - January 2014)
- Operations Manager @ Infosys Mexico (October 2010 - September 2012)
Sam Ebenezer Education
- Symbiosis Institute of Management Studies
Banking (Corporate, Finance, and Securities Law)
2008-2010 - Bangalore University
Bachelor of Commerce - BCom (Accounting and Business/Management)
1999-2002
Sam Ebenezer Skills
- Account Management
- BPO
- Business Analysis
- Business Development
- Business Process
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Process Re-engineering
- Business Strategy
- Business Transformation
- CRM
- Change Management
- Contract Negotiation
- Corporate Governance
- Customer Experience Management
- Customer Relationship Management (CRM)
- Delivery Center Management
- Employee Engagement
- Global Delivery
- ISO 27001
- IT Service Management
- Information Security
- Infrastructure Strategy
- Leadership
- MIS
- Management
- Microsoft Excel
- New Service Offerings
- New Site Development
- Offshoring
- Operating Models
- Operational Excellence
- Operations Management
- Organizational Leadership
- Outsourcing
- People Management
- Performance Dashboards
- Performance Management
- Physical Security
- Pre-sales
- Process Consulting
- Process Improvement
- Process Management
- Program Delivery Management
- Program Management
- Project Management
- Resource Management
- Risk Management
- SLA
- Service Delivery
- Six Sigma
- Solution Architecture
- Strategy
- Team Management
- Transition Management
- Transition Planning
- Vendor Management
- strategic delivery & Operating Model
Sam Ebenezer Summary
- Sam Ebenezer, based in Philadelphia, PA, US, is currently a Senior Services Head - Client Operations at Infosys. Sam Ebenezer brings experience from previous roles at Infosys BPM, Infosys Costa Rica and Infosys Mexico. Sam Ebenezer holds a 2008 - 2010 Banking in Corporate, Finance, and Securities Law @ Symbiosis Institute of Management Studies. With a robust skill set that includes Account Management, BPO, Business Analysis, Business Development, Business Process and more. Sam Ebenezer has 2 emails and 10 mobile phone numbers on RocketReach.
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