Customer Service Team Leader @ (May 2017 - October 2021)
Premier Customer Service Manager @ (April 2014 - October 2021)
Client Service Partner @ (January 2013 - April 2014)
Associate Client Service Partner @ (October 2011 - January 2013)
Change Manager @ (August 2010 - September 2011)
Project Management Officer @ (August 2008 - September 2011)
Change Coordinator @ (September 2007 - August 2008)
ISV and Developer Relations @ (July 2005 - September 2006)
Sam Byrne Education
Bournemouth University
Business Information Systems Management (Business and IT)
2003-2007
Collingwood College 1997-2003
Sam Byrne Skills
ITIL
Service Management
Service Delivery
CRM
Data Center
PMO
IT Service Management
PRINCE2
Sla
Management
Managed Services
Incident Management
IT Outsourcing
Outsourcing
Project Management
Strategy
Fitness
Services
Public Sector
Suppliers
Technology
Software
Vendors
Billing
Sales Channel
Customer Service
Deliverables
Training
Gym
Governance
Sales
Service Operation
Program Management
ISV
Resources
Parties
Service Levels
Public Speaking
Information Technology
Microsoft Office
Charity Events
Bids
Change Requests
Change Management
Service Improvement
Data Validation
Payments
Quotations
Pricing
Golf
Swimming
Sports
Communication
Keys
Business Analysis
Sam Byrne Summary
Sam Byrne, based in Woking, GB, is currently a Senior Account Executive at Equinix. Sam Byrne brings experience from previous roles at Equinix. Sam Byrne holds a 2003 - 2007 Business Information Systems Management in Business and IT @ Bournemouth University. With a robust skill set that includes ITIL, Service Management, Service Delivery, CRM, Data Center and more. Sam Byrne has 1 emails on RocketReach.
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