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Sam Belcher Location
Basingstoke, GB
Sam Belcher Work
IT Service Desk Team Lead @ (June 2023 - Present)
Interim Service Desk Team Lead @ (April 2023 - June 2023)
IT Service Desk Engineer @ (October 2022 - April 2023)
Service Desk Engineer @ (June 2021 - October 2022)
Service Assurance Apprentice @ (November 2019 - June 2021)
Sam Belcher Education
The Costello School 2014-2019
Sam Belcher Skills
Active Directory
Assurance
Buisness Continuity
Change Management
Communication
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Fault Management
Fault Resolution
Help Desk Support
IT Asset Management
IT Escalation
IT Hardware Support
IT Service Delivery
IT Service Management
IT Support
ITIL
Incident Management
Interpersonal Skills
Leadership
Managed Services
Management
Microsoft Outlook
People Management
Service Assurance
Service Delivery
Service Delivery Management
Service Desk
Service Levels
Service-Level Agreements (SLA)
Team Building
Team Leadership
Team Management
Team Motivation
Teamwork
Technical Service Delivery
Telecommunications
Troubleshooting
Sam Belcher Summary
Sam Belcher, based in Basingstoke, GB, is currently a IT Service Desk Team Lead at Codestone Group. Sam Belcher brings experience from previous roles at Codestone Group and Southern Communications Ltd. Sam Belcher holds a 2014 - 2019 The Costello School. With a robust skill set that includes Active Directory, Assurance, Buisness Continuity, Change Management, Communication and more. Sam Belcher has 2 emails on RocketReach.
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