Salman Ali Email & Phone Number

Customer Success Manager | Account Manager @ Rosterfy

View Salman's Email & Phone Number

5 free lookup(s). No credit card required.

If you need more lookups, subscriptions start at $34 USD/month.

Salman Ali Location

Melbourne, VIC, AU

Salman Ali Work

Customer Success Manager | Account Manager @ (November 2024 - Present)
Customer Success Manager | Account Manager @ (July 2022 - July 2024)
Account Manager - Partners @ (January 2022 - July 2022)
Customer Success and Retention Specialist - 2IC @ (February 2018 - January 2022)
Technical Support Analyst - Level 2 @ (January 2017 - February 2018)
Delivery Management Expert @ (August 2016 - December 2016)
Quality Assurance Manager @ (May 2015 - July 2016)
Branch Operations Manager and Retail Operations Manager @ (December 2013 - May 2015)
Customer Service Team Leader - Complaints Management Team @ (August 2009 - November 2013)

Salman Ali Education

Government College University (GCU), Lahore
Intermediate (General Studies)
1997-1999
Pak AIMS - The Institute of Management Sciences
Bachelor of Computer Science

Salman Ali Skills

Team Leadership
Team Management
Telecommunications
Project Planning
Customer Satisfaction
Teamwork
Customer Experience
GSM
Team Building
Training
Business Development
Call Centers
Customer Service
Leadership
CRM
Customer Retention
Vendor Management
Customer Relationship Management (CRM)
Sales
Continuous Process Improvement
Operations Management
Time Management
Reporting & Analysis
Account Management
Analytical Skills
Attention to Detail
B2B Marketing
B2C Marketing
Business Management Software
CRM Proficiency
CRM Tools (Salesforce, HubSpot, Siebel, TABS, Zendesk)
Client Onboarding
Client Relationship
Client Relationship Management
Collaboration
Communication
Complaint Management
Compliance Management
Contact Centers
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Engagement
Customer Engagement & Satisfaction
Customer Experience Management
Customer Feedback Analysis
Customer Journey Optimisation
Customer Loyalty
Customer Onboarding
Customer Relationship Management
Customer Retention & Churn Prevention
Customer Retention Strategies
Customer Service Excellence
Customer Service Management
Customer Success
Data Analysis
Data-driven Decision Making
Email Marketing
Enterprise Marketing
Enterprise Resource Planning (ERP)
Interpersonal & Communication Skills
Inventory Management
Lead Generation
Management
Market & Competitive Analysis
Marketing Campaigns
Microsoft Office
Negotiation & Contract Renewal
Negotiation Skills
Networking
Onboarding & Training
Onboarding Experience
Performance Management
Pipeline Management & Forecasting
Problem Solving
Problem Solving & Conflict Resolution
Product Adoption & Customer Onboarding
Product Knowledge
Product Training & Support
Project Management
PropTech (Property Technology)
Quality Assurance
ROI Communication
Renewal Strategy Development
Retention Strategy Development
SaaS Solutions
Sales Acumen
Sales Effectiveness
Sales Proficiency
Sales Strategy
Sales Strategy & Execution
Service Delivery
Solution Selling
Storytelling
Strategic Account Planning
Team Collaboration
Team Leadership & Escalation Management
Technical Troubleshooting
Train the Trainer
Training & Coaching
Upselling & Cross-selling

Salman Ali Summary

Salman Ali, based in Melbourne, VIC, AU, is currently a Customer Success Manager | Account Manager at Rosterfy. Salman Ali brings experience from previous roles at ActivePipe and MYOB. Salman Ali holds a 1997 - 1999 Intermediate in General Studies @ Government College University (GCU), Lahore. With a robust skill set that includes Team Leadership, Team Management, Telecommunications, Project Planning, Customer Satisfaction and more. Salman Ali has 2 emails and 1 mobile phone numbers on RocketReach.