2018 -2022 Customer Success and Retention Specialist - 2IC @
2017 -2018 Technical Support Analyst - Level 2 @
2016 -2016 Delivery Management Expert @
2015 -2016 Quality Assurance Manager @
2013 -2015 Branch Operations Manager and Retail Operations Manager @
2009 -2013 Customer Service Team Leader - Complaints Management Team @
Salman Ali Education
Government College University (GCU), Lahore
Intermediate (General Studies)
1997-1999
Pak AIMS - The Institute of Management Sciences
Bachelor of Computer Science
Salman Ali Skills
Team Leadership
Team Management
Telecommunications
Project Planning
Customer Satisfaction
Teamwork
Customer Experience
GSM
Team Building
Training
Business Development
Call Centers
Customer Service
Leadership
CRM
Customer Retention
Vendor Management
Customer Relationship Management (CRM)
Sales
Continuous Process Improvement
Operations Management
Time Management
Reporting & Analysis
Salman Ali Summary
Salman Ali, based in Melbourne, VIC, AU, is currently a Customer Success Manager | Account Manager at Rosterfy. Salman Ali brings experience from previous roles at ActivePipe and MYOB. Salman Ali holds a 1997 - 1999 Intermediate in General Studies @ Government College University (GCU), Lahore. With a robust skill set that includes Team Leadership, Team Management, Telecommunications, Project Planning, Customer Satisfaction and more. Salman Ali has 2 emails and 1 mobile phone numbers on RocketReach.
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