Salma Ibrahim Email
Technical support Engineer 2 at Dell EMC @ Dell Technologies
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Salma Ibrahim Location
- Cairo, Cairo Governorate, EG
Salma Ibrahim Work
- now
- 2019 -now Technical support Engineer 2 at Dell EMC @
- 2015 -2017 Technical Support Engineer @
- 2014 -2014 Global Frontline Engineer @
- 2011 -2012 Instructor, Academic Committee @
- 2010 -2011 Member, Media Committee @
- 2009 -2010 Member, Human Resources Committee @ CORD(Competition of Robot Design)
- 2015 -2015 Network Engineer @
- 2010 -2010 Trainee @
- 2010 -2010 Trainee @
Salma Ibrahim Education
- Ain Shams University (ASU)
Bachelor Engineering (Electronics and Communications Engineering)
2008-2013 - AL Farouk Islamic Language School 1995-2008
Salma Ibrahim Skills
- Customer Loyalty
- Written Communication
- Presentation Skills
- Enterprise Accounts
- Executive-level Communication
- C-Level
- Analytical Skills
- Skilled Multi-tasker
- Customer Interaction
- Linux System Administration
- Presentations
- Interpersonal Skills
- Training
- Employee Training
- Training Delivery
- Technical Support
- Disaster Recovery
- Organization Skills
- IT Service Management
- Stakeholder Management
- Corrective Actions
- Customer Satisfaction
- Communication
- Customer Support
- Troubleshooting
- Linux
- Customer Engagement
- Software as a Service (SaaS)
- Customer Experience Management
- Customer-Focused Service
- Stress Management
- Critical Incident Stress Management
- Problem Solving
- Client Relations
- Microsoft Office
- Teamwork
- Programming
- Microsoft Excel
- PowerPoint
- Microsoft Word
- VHDL
- HTML
- Windows
- C++
- Engineering
- Electronics
- Project Management
- Team Leadership
- Matlab
- English
- Storage Systems
- Support
- Technical Support Engineer
Salma Ibrahim Summary
- Salma Ibrahim, based in Cairo, Cairo Governorate, EG, is currently a Technical support Engineer 2 at Dell EMC at Dell EMC. Salma Ibrahim brings experience from previous roles at Capgemini, Dell Technologies, Vodafone International Services (VIS) and ACES. Salma Ibrahim holds a 2008 - 2013 Bachelor Engineering in Electronics and Communications Engineering @ Ain Shams University (ASU). With a robust skill set that includes Customer Loyalty, Written Communication, Presentation Skills, Enterprise Accounts, Executive-level Communication and more. Salma Ibrahim has 4 emails on RocketReach.
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